Christina Kerr
Manager, Partner Advocate
Santa Barbara, California, United States
Professional Overview
Christina Kerr is an experienced leader in the payments industry, currently serving as the Manager of Partner Advocate at Payroc. With a strong background in operations and underwriting, she brings a unique blend of technical expertise and strategic thinking to her role, driving exceptional partner and client experiences.
Experience Summary
Current Role
As the Manager of Partner Advocate at Payroc, Christina is responsible for cultivating and nurturing the company's valuable partnerships. In this role, she oversees the onboarding and ongoing support of Payroc's partners, ensuring seamless collaboration and delivering tailored solutions that meet their specific needs. Under her leadership, the Partner Advocate team has achieved significant growth and client satisfaction, contributing to Payroc's reputation as a trusted industry partner.
Career Progression
Prior to her current role, Christina held several key positions at Axia Payments, where she demonstrated her versatility and commitment to excellence. As the Director of Operations, she spearheaded process improvements and implemented data-driven strategies that optimized the company's operational efficiency. Earlier in her career, she served as the Underwriting Manager, honing her expertise in risk assessment and credit analysis, which has proven invaluable in her current role.
Academic Background
Christina holds a Bachelor's degree in Business Administration from the University of California, Santa Barbara, where she graduated with honors.
Areas of Expertise
- Partner relationship management
- Operations and process optimization
- Underwriting and risk assessment
- Client-centric service delivery
- Cross-functional team leadership
- Data analysis and decision-making
Professional Impact
Throughout her career, Christina has been instrumental in driving measurable improvements in partner satisfaction, operational efficiency, and revenue growth. As the Manager of Partner Advocate, she has implemented innovative strategies that have streamlined the onboarding process, resulting in a 20% reduction in partner onboarding time. Additionally, her ability to foster strong partnerships has contributed to a 15% increase in partner-driven revenue for Payroc.
Conclusion
With her extensive experience, strategic mindset, and commitment to excellence, Christina Kerr is a valuable asset to the Payroc team. As she continues to develop and strengthen the company's partner relationships, her leadership and expertise will undoubtedly play a pivotal role in Payroc's ongoing success and growth within the payments industry.
