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Christine R

Christine R.


Financial Counselor | San Francisco, California, United States

Professional Overview


Christine R. is an experienced Financial Counselor with a strong background in healthcare administration and financial management. She currently applies her expertise to assist patients at Sutter Health - Palo Alto Medical Foundation, providing personalized financial guidance and support.

Experience Summary



Current Role


As a Financial Counselor at Sutter Health - Palo Alto Medical Foundation since 2020, Christine is responsible for helping patients navigate the complex healthcare financial landscape. In this role, she:
  • Conducts comprehensive financial assessments to determine patient eligibility for insurance coverage, financial assistance programs, and alternative payment options

  • Collaborates with patients to develop customized payment plans that align with their financial capabilities

  • Educates patients on healthcare costs, insurance benefits, and financial resources available to them

  • Maintains detailed records and coordinates with insurance providers to ensure accurate billing and timely resolution of patient financial matters


Career Progression


Prior to her current role, Christine served as a Data Coordinator at Sutter Health - Palo Alto Medical Foundation from 2014 to 2020. In this position, she:
  • Compiled and analyzed patient data to identify trends and opportunities for process improvements

  • Assisted in the development and implementation of new data management systems

  • Collaborated cross-functionally to enhance patient experience and optimize operational efficiency


Academic Background


Christine holds a Bachelor's degree in Business Administration from the University of California, Berkeley, with a focus on Finance and Accounting.

Areas of Expertise


  • Healthcare financial counseling and patient advocacy

  • Insurance eligibility and benefits management

  • Data analysis and process optimization

  • Effective communication and patient education

  • Collaboration with cross-functional teams


Professional Impact


Throughout her career, Christine has demonstrated a commitment to improving patient financial experiences and supporting the overall success of the healthcare organizations she has served. Her data-driven approach and ability to develop customized solutions have consistently contributed to positive patient outcomes and operational enhancements.

Conclusion


With her extensive experience in healthcare administration and financial management, Christine is well-positioned to continue providing exceptional financial counseling services to patients at Sutter Health - Palo Alto Medical Foundation. Her dedication to empowering patients and her collaborative approach make her a valuable asset to the organization.