Christopher Raptis
Associate Director and Head of Revenue & Analytics - Online Marketplace
Professional Overview
Christopher Raptis is an accomplished retail and e-commerce leader with a proven track record of driving revenue growth and optimizing analytics capabilities. As the Associate Director and Head of Revenue & Analytics at Harvey Norman's online marketplace, he leverages his extensive industry experience to spearhead strategic initiatives that enhance the company's digital presence and data-driven decision-making.
Experience Summary
Current Role
In his current role at Harvey Norman, Christopher is responsible for overseeing the revenue and analytics functions of the organization's thriving online marketplace. He leads a team of skilled analysts and data scientists, developing and implementing innovative strategies to maximize revenue, optimize pricing, and drive customer engagement. Under his leadership, the online marketplace has experienced significant growth, solidifying its position as a leading player in the Australian retail landscape.
Career Progression
Prior to his current role, Christopher held various positions at Harvey Norman, demonstrating his ability to navigate the company's operations and contribute to its success. He has also gained valuable experience as a Store Manager at Tiffany & Co., where he honed his customer service expertise and operational acumen.
Academic Background
Christopher holds a Bachelor of Business Administration from the University of Sydney, with a specialization in Marketing and E-commerce. His academic achievements and industry-focused education have equipped him with the necessary skills and knowledge to excel in the dynamic retail and e-commerce sectors.
Areas of Expertise
- Retail and e-commerce operations management
- Revenue optimization and pricing strategy
- Data-driven decision-making and analytics
- Digital marketing and customer engagement
- Team leadership and cross-functional collaboration
Professional Impact
Under Christopher's leadership, the online marketplace at Harvey Norman has experienced substantial revenue growth, with a year-over-year increase of 28% in the past fiscal year. He has been instrumental in implementing advanced analytics tools and techniques, enabling the team to make data-driven decisions that have improved inventory management, enhanced customer experience, and increased profitability.
Conclusion
Christopher Raptis is a versatile and results-driven retail and e-commerce professional with a proven track record of driving innovation and revenue growth. In his current role at Harvey Norman, he continues to push the boundaries of what's possible in the online marketplace, leveraging his extensive industry expertise and analytical prowess to deliver exceptional outcomes for the organization and its customers.
