Christopher Sanders
Director of Patient Financial Services and Registration
Professional Overview
Christopher Sanders is an experienced healthcare administrator with a proven track record of driving operational excellence and revenue cycle optimization. As the Director of Patient Financial Services and Registration at St. Joseph's/Candler, he is responsible for leading a team of professionals in managing the end-to-end patient financial experience, from registration and insurance verification to billing and collections.
Experience Summary
Current Role
As the Director of Patient Financial Services and Registration at St. Joseph's/Candler, Christopher is responsible for overseeing all revenue cycle operations, including patient access, insurance verification, claims management, and patient financial counseling. He has implemented streamlined workflows and advanced analytics to improve financial performance, reduce denials, and enhance the overall patient experience. Under his leadership, the department has achieved a 15% reduction in A/R days and a 20% increase in first-pass clean claims.
Career Progression
Prior to his current role, Christopher served as the Manager of Denial Prevention at St. Joseph's/Candler, where he led a team of professionals in identifying and addressing the root causes of claim denials. In this role, he implemented proactive denial mitigation strategies that resulted in a 25% reduction in the overall denial rate. Before that, he held the position of Director of Utilization Review at Coastal Harbor Health System, where he successfully implemented a robust utilization management program that improved patient outcomes and increased reimbursement.
Academic Background
Christopher holds a Master's degree in Counseling Psychology from the University of Georgia, where he graduated with distinction. He also completed a Graduate Internship at the Family Counseling Center of the CSRA, gaining valuable experience in providing mental health services to individuals and families.
Areas of Expertise
- Revenue cycle management
- Patient financial services and registration
- Denial prevention and claims management
- Utilization review and care management
- Healthcare operations and process optimization
- Team leadership and strategic planning
Professional Impact
Throughout his career, Christopher has demonstrated a keen ability to identify and address operational challenges, driving measurable improvements in financial performance and patient satisfaction. His data-driven approach and commitment to continuous improvement have earned him the respect of his peers and the trust of his organization's leadership.
Conclusion
With his extensive experience in healthcare administration and a deep understanding of the complex revenue cycle landscape, Christopher is well-positioned to continue making a significant impact in his role as the Director of Patient Financial Services and Registration at St. Joseph's/Candler. He is dedicated to advancing the organization's financial goals while prioritizing the delivery of exceptional patient-centric care.
