Professional Summary
Professional Overview
Christopher Sanders is the Director of Patient Financial Services and Registration at St. Joseph's/Candler in Savannah, Georgia. He brings over 10 years of experience in the healthcare industry, with a strong focus on financial operations, patient registration, and revenue cycle management.
Experience Summary
Current Role
As the Director of Patient Financial Services and Registration, Christopher is responsible for overseeing all aspects of patient financial services, including billing, collections, and insurance verification. He leads a team of financial specialists to ensure efficient and compliant revenue cycle management processes. Under his leadership, the department has achieved significant reductions in denials and improved patient satisfaction scores.
Career Progression
Prior to his current role, Christopher served as the Manager of Denial Prevention at St. Joseph's/Candler, where he implemented innovative strategies to reduce claim denials and optimize the organization's revenue cycle. He also held the position of Director of Utilization Review at Coastal Harbor Health System, where he streamlined clinical documentation and improved patient access to care. Earlier in his career, Christopher worked as a therapist, gaining valuable experience in patient-centered care.
Academic Background
Christopher holds a Master's degree in Counseling from the University of Georgia, where he graduated with distinction. His educational background has provided him with a deep understanding of the healthcare industry and the unique needs of patients.
Areas of Expertise
- Revenue cycle management
- Patient financial services and registration
- Denial prevention and claim optimization
- Healthcare operations and process improvement
- Leadership and team management
Professional Impact
Under Christopher's leadership, the Patient Financial Services and Registration department at St. Joseph's/Candler has achieved several notable accomplishments, including:
- Reduced claim denials by 25% within the first year, resulting in significant cost savings for the organization
- Implemented a comprehensive training program for financial specialists, leading to a 15% increase in first-pass claim resolution
- Spearheaded the implementation of a new patient engagement platform, improving patient satisfaction scores by 20%
Conclusion
With his extensive experience, strong leadership skills, and proven track record of driving organizational success, Christopher Sanders is poised to continue making a significant impact in the healthcare industry. As the Director of Patient Financial Services and Registration at St. Joseph's/Candler, he is committed to enhancing the patient experience, optimizing financial operations, and contributing to the overall success of the organization.
