Ciara Byrne
Vice President of Revenue, Cork, Ireland
Professional Overview
Ciara Byrne is an accomplished revenue leadership executive with extensive experience driving growth and operational excellence across the technology and customer experience sectors. As the Vice President of Revenue at SupportNinja, she is responsible for overseeing the company's revenue strategy, sales enablement, and go-to-market initiatives. Ciara's expertise spans revenue operations, pricing strategy, and cross-functional team management.
Experience Summary
Current Role
As the Vice President of Revenue at SupportNinja, Ciara is responsible for leading the company's revenue strategy and go-to-market efforts. She oversees the sales enablement and operations teams, ensuring efficient and effective revenue generation processes. Ciara has played a pivotal role in driving SupportNinja's growth, leveraging her deep industry knowledge and data-driven approach to identify new revenue opportunities and optimize existing revenue streams.
Career Progression
Prior to her current role, Ciara held several senior leadership positions, including Chief Revenue Officer and Chief Marketing Officer at Starcircle, Interim General Manager at Capita Customer Solutions, and Managing Director at Spearline Risk and Compliance. Throughout her career, she has demonstrated a strong track record of delivering measurable business impact through strategic revenue initiatives, operational improvements, and cross-functional collaboration.
Ciara's career trajectory includes roles at leading companies such as Airbnb, where she served as the International Operations Director, and PGi, where she held various leadership positions in sales, marketing, and pricing. Her diverse experience has equipped her with a well-rounded understanding of the customer experience and revenue management landscape.
Academic Background
Ciara holds a Bachelor's degree in Business Administration from University College Cork, where she graduated with honors. Her academic credentials and professional development have provided her with a solid foundation to excel in her career.
Areas of Expertise
- Revenue operations and strategy
- Sales enablement and go-to-market execution
- Pricing and financial modeling
- Data-driven decision making
- Cross-functional team leadership and collaboration
- Customer experience optimization
Professional Impact
Throughout her career, Ciara has made significant contributions to the organizations she has served. At Starcircle, she led the development and implementation of a comprehensive revenue strategy that resulted in a 25% increase in annual recurring revenue. As Interim General Manager at Capita Customer Solutions, she spearheaded a successful organizational restructuring that improved operational efficiency and customer satisfaction.
Conclusion
Ciara Byrne is a seasoned revenue leader with a proven track record of driving growth and operational excellence. In her current role as the Vice President of Revenue at SupportNinja, she is leveraging her expertise to guide the company's revenue strategy and position it for continued success in the rapidly evolving technology and customer experience landscape.
