Professional Overview
Cibin Francis is a seasoned operations management professional, currently serving as an Associate Operations Manager - O2C at Accenture in Bengaluru, India. His expertise lies in order-to-cash operations, financial services, and team leadership, with a strong focus on the technology and outsourcing industries.
Experience Summary
Current Role
As Associate Operations Manager - O2C at Accenture, Cibin has been responsible for managing order-to-cash operations, leading teams, and driving process improvements since June 2021. Although specific achievements are not provided, his role involves overseeing daily operations, ensuring compliance with industry standards, and contributing to the growth of Accenture's operations in India.
Career Progression
Cibin's career spans over a decade, with notable roles including Operations Team Lead - Order to Cash at Lenovo India, Sr Associate, Reconciliation and Auditing at Cap Gemini Business services, and Associate in Global Financial Services at Dell International Services India Private Limited. These positions have allowed him to develop expertise in operations management, team leadership, and financial services, demonstrating a steady career progression and growth in responsibilities.
Academic Background
Cibin holds a Bachelor of Business Administration (BBM) in Accounting and Finance from Oxford College, completed between 2008 and 2011. Although specific academic achievements are not mentioned, this degree provides a foundational understanding of business principles, accounting practices, and financial analysis.
Areas of Expertise
Cibin's areas of expertise include:
- Industry-specific skills: Order-to-cash operations, financial services, and technology outsourcing.
- Technical competencies: Operations management, team leadership, and process improvement.
- Leadership and management capabilities: Proven experience in leading teams and managing daily operations.
Professional Impact
Although specific project details and measurable achievements are not provided, Cibin's experience in managing operations and leading teams suggests a significant impact on the efficiency and growth of the organizations he has worked with.
Conclusion
Cibin Francis has established himself as a dedicated and experienced operations management professional, with a strong background in order-to-cash operations, financial services, and team leadership. Currently focused on his role at Accenture, Cibin continues to contribute to the operations management field, offering value through his expertise and leadership capabilities.
