Cidney Tiggett
Content and Applications Manager, Sales Enablement
Charlotte, North Carolina, United States
Professional Overview
Cidney Tiggett is an experienced content and applications manager with a strong background in sales enablement, knowledge management, and community engagement. With over 8 years of industry experience, Cidney has developed expertise in creating impactful educational content, facilitating interactive training programs, and fostering inclusive communities.
Experience Summary
Current Role
As the Content and Applications Manager for Sales Enablement at Spectrum Enterprise, Cidney is responsible for developing and managing a wide range of sales and marketing content. In this role, she collaborates closely with cross-functional teams to design engaging training materials, interactive product demonstrations, and comprehensive knowledge repositories. Cidney's ability to translate complex technical information into user-friendly resources has significantly enhanced the sales team's ability to effectively communicate Spectrum's offerings to clients.
Career Progression
Prior to her current position, Cidney served as a Knowledge Management Specialist in the Learning and Development department at Spectrum Enterprise. In this role, she played a pivotal role in designing and implementing a robust knowledge management system, which streamlined the organization's ability to capture, share, and leverage critical business knowledge. Cidney's strong analytical skills and attention to detail were instrumental in transforming Spectrum's approach to organizational learning.
Before joining Spectrum Enterprise, Cidney worked as a Trainer at Fiserv, where she designed and delivered comprehensive training programs to help clients optimize the use of the company's financial software solutions. Her ability to engage diverse audiences and tailor her content to meet their unique needs was widely recognized and contributed to the success of Fiserv's training initiatives.
Academic Background
Cidney holds a Bachelor of Arts degree in Communications from the University of North Carolina at Charlotte, where she graduated with Honors. Her academic achievements and strong communication skills have been instrumental in shaping her professional development and ability to effectively convey complex information to a wide range of stakeholders.
Areas of Expertise
- Content creation and management
- Sales enablement and training
- Knowledge management and organizational learning
- Community engagement and program development
- Project management and cross-functional collaboration
Professional Impact
Throughout her career, Cidney has consistently demonstrated her ability to drive meaningful change and make a lasting impact on the organizations she has served. At Spectrum Enterprise, her innovative approach to sales enablement content has significantly improved the sales team's ability to effectively communicate the company's value proposition to clients, resulting in increased customer satisfaction and retention.
As the Educational/Awareness Coordinator for Spectrum Enterprise LGBTQ, Cidney has played a pivotal role in developing and implementing inclusive programs that foster a sense of community and belonging among the company's LGBTQ+ employees. Her efforts have contributed to Spectrum Enterprise's recognition as a leading LGBTQ-friendly employer.
Conclusion
With a proven track record of success in content management, sales enablement, and community engagement, Cidney Tiggett is a versatile professional who is poised to make a significant impact in her current and future roles. Her combination of technical expertise, strategic thinking, and strong communication skills position her as a valuable asset to any organization seeking to enhance their sales and marketing capabilities, improve knowledge management, and foster inclusive work environments.
