Cindy Best
Chief Operations Officer and Founder
Professional Overview
Cindy Best is an experienced operations and marketing executive with over 25 years of expertise in the behavioral health and professional services industries. As the Chief Operations Officer and Founder of Treatment Implementation Collaborative, LLC, she oversees the strategic direction and day-to-day operations of the organization, driving innovative solutions that improve access to evidence-based mental health and substance abuse treatment.
Experience Summary
Current Role
As the Chief Operations Officer and Founder of Treatment Implementation Collaborative, LLC, Cindy is responsible for leading the company's operations, strategic planning, and overall business development. Under her leadership, the organization has become a trusted partner to numerous healthcare providers, payers, and community organizations, delivering customized training, implementation support, and quality improvement initiatives that enhance the delivery of evidence-based practices. Cindy's deep understanding of the behavioral health landscape and her ability to navigate complex regulatory and reimbursement environments have been instrumental in the company's growth and impact.
Career Progression
Prior to founding Treatment Implementation Collaborative, Cindy held various marketing and operations roles at leading organizations in the behavioral health and professional services sectors. As the Director of Marketing at Behavioral Tech, LLC, she spearheaded the company's brand strategy and marketing initiatives, contributing to its recognition as a premier provider of Dialectical Behavior Therapy (DBT) training and consultation. Earlier in her career, Cindy served as a Marketing Manager at Callison and a Senior Marketing Manager at Preston Gates & Ellis, LLP, where she honed her skills in strategic planning, client engagement, and project management.
Academic Background
Cindy holds a Bachelor of Arts degree in Marketing and Communications from the University of Washington, where she graduated with distinction.
Areas of Expertise
- Operations management and strategic planning
- Behavioral health program development and implementation
- Evidence-based practice training and consultation
- Marketing and brand strategy
- Client relationship management and business development
- Regulatory and reimbursement compliance
Professional Impact
Under Cindy's leadership, Treatment Implementation Collaborative has partnered with over 50 healthcare organizations across the United States, delivering customized training and implementation support that has improved access to high-quality mental health and substance abuse treatment services. Her work has been recognized for its positive impact on patient outcomes and her industry contributions have been featured in various publications and conferences.
Conclusion
Cindy Best is a respected leader in the behavioral health industry, known for her ability to drive operational excellence, foster innovation, and deliver impactful solutions that transform the delivery of mental health and substance abuse treatment. With her extensive experience, strategic vision, and unwavering commitment to evidence-based practices, Cindy is well-positioned to continue guiding the growth and impact of Treatment Implementation Collaborative in the years to come.
