Personal and Professional Overview
Claire Mathews currently serves as the Executive Director of Clinical Operations & Quality for the Care New England Medical Group, a position she has held since May 2024. Her role explicitly involves overseeing clinical operations and driving quality initiatives across Care New England’s medical group. She is based in Providence County, Rhode Island, aligning with the headquarters and primary service region of Care New England.
Claire holds a Bachelor of Science in Registered Nursing from the University of Rhode Island, completed by 2007. Her career trajectory reflects progressive leadership within clinical and administrative healthcare settings, combining deep clinical knowledge with operational management expertise.
Career Progression and Experience
- Care New England Medical Group (May 2024 – Present)
- Executive Director, Clinical Operations & Quality
- Accountable for strategic oversight of clinical operations and quality care delivery system-wide.
- Care New England (Oct 2022 – May 2024)
- Clinical Practice Administrator
- Managed clinical practice operations, likely focusing on optimizing workflows, patient care quality, and administrative efficiency.
- South County Health (Jul 2015 – Sep 2022)
- Administrative Director, Access, Primary Care, and Women’s Health (Jul 2021 – Sep 2022)
- Directed access services and primary care along with specialized women’s health initiatives.
- Director of Practice Management (Aug 2019 – Jul 2021)
- Led managerial practices ensuring operational excellence in healthcare delivery.
- Practice Manager (Jul 2018 – Aug 2019)
- Clinical Nurse Leader (Sep 2015 – Jun 2018)
- Lawrence + Memorial Hospital (May 2008 – Jan 2017)
- Registered Nurse
- Clinical role emphasizing direct patient care responsibilities.
- Multiple Travel Nursing Assignments (Dec 2009 – Sep 2013)
- Specialized in adult medical-surgical and inpatient pediatrics.
Claire’s experience reflects a strong clinical foundation with ten years as a registered nurse, transitioning over time into increasingly senior administrative leadership roles. Her movement from clinical practice into executive direction underscores expertise in healthcare quality, operational management, and multidisciplinary team leadership.
Professional Influence and Network
Claire has a LinkedIn network comprising 160+ connections and 164 followers, indicative of active professional engagement within healthcare operations circles. She shares posts related to healthcare innovations, Care New England initiatives, and workforce development, illustrating ongoing investment in industry trends and community outreach.
Organizational Context: Care New England
Care New England is a multi-facility health system based in Rhode Island, encompassing hospitals such as South County Health, Kent Hospital, Women & Infants Hospital, and the Providence Center. The organization focuses on delivering comprehensive, multidisciplinary healthcare services with an emphasis on quality care, innovation, and addressing diverse patient populations.
Recent organizational initiatives stress diversity, equity, and inclusion (DEI) principles integrated into patient care and workforce operations. Care New England positions itself as a transformative force advancing health equity and improving access across Rhode Island communities, aligning with Claire’s leadership in clinical quality and operational excellence.
Relevant Industry and Organizational Insights
- Care New England demonstrates commitment to health equity, highlighted in its 2024 Advancing Excellence in Equity report, positioning itself as a leader in equitable healthcare access and outcomes.
- South County Health, where Claire developed extensive leadership experience, is recognized for exemplary workplace practices, ranked 19th on the 2020 Healthiest 100 Workplaces in America. This reinforces her background in managing not only clinical quality but also staff well-being and organizational culture.
- Claire’s posts indicate familiarity with telehealth expansion and patient access innovations, referencing the launch of “Video Visits” and the “Get Care NOW” portal, underscoring her alignment with digital transformation in healthcare delivery.
Education
- University of Rhode Island
- Bachelor of Science (BS), Registered Nursing/Registered Nurse
- Completed by 2007
Her formal education, combined with substantial clinical and managerial experience, situates her as a well-rounded healthcare leader with the capacity to integrate clinical standards and operational efficiency.
Summary of Actionable Insights
Claire Mathews operates at the intersection of clinical excellence and healthcare operations leadership within Care New England. Her experience managing clinical practice administration, directing access and primary care services, and now overseeing clinical operations and quality positions her as a key decision-maker in operational strategies and quality improvement initiatives.
Given Care New England’s emphasis on digital access tools, diversity, equity, and inclusive care delivery, Claire’s leadership role likely involves advancing such initiatives system-wide. Her background suggests a strong focus on optimizing patient access, staff engagement, and integrated clinical operations, making her receptive to solutions that enhance operational efficiencies, improve care quality metrics, and support equitable patient outcomes.
LinkedIn Profile: [Claire Mathews](http://www.linkedin.com/in/claire-mathews-bb5213174)
Location: Providence County, Rhode Island, United States
Organization: Care New England Medical Group (Health System with multiple hospital entities)
Current Title: Executive Director Clinical Operations & Quality
