Professional Summary
Professional Overview
Clare Reed is a seasoned Patient Financial Services Representative at Saint Joseph Mercy Health System, with a strong background in customer service and financial administration. With over a decade of experience in the healthcare industry, she has developed expertise in patient account management, billing processes, and insurance claim resolutions.
Experience Summary
Current Role
As a Patient Financial Services Representative at Saint Joseph Mercy Health System, Clare is responsible for providing exceptional customer service to patients and their families. Her duties include processing insurance claims, managing patient accounts, and ensuring timely and accurate billing procedures. Through her diligent efforts, Clare has consistently maintained high customer satisfaction ratings and contributed to the efficient operations of the healthcare facility.
Career Progression
Prior to her current role, Clare gained valuable experience as a Waitress/Hostess at Cheeseburger Restaurants and a Swim Coach at the YMCA. These roles have equipped her with a diverse set of interpersonal and organizational skills, which she applies to her work in the healthcare industry. Throughout her career, Clare has demonstrated a commitment to professional development and a drive to excel in her field.
Academic Background
Clare holds a high school diploma, providing a solid foundation for her professional journey. Her educational background has equipped her with the necessary skills and knowledge to thrive in the patient financial services industry.
Areas of Expertise
- Patient account management
- Billing and insurance claim processing
- Customer service and conflict resolution
- Financial administration and record-keeping
- Strong communication and problem-solving skills
Professional Impact
In addition to her primary role at Saint Joseph Mercy Health System, Clare is the Owner/Photographer at Freckled Peach Photography. Through her entrepreneurial endeavor, she has showcased her creative talents and demonstrated her ability to balance multiple responsibilities effectively.
Conclusion
With her extensive experience, customer-centric approach, and commitment to professional growth, Clare Reed is a valuable asset to the Saint Joseph Mercy Health System. Her diverse skill set and dedication to delivering exceptional patient financial services make her a strong contributor to the healthcare industry.
