Clarence Hilton

Patient Financial Specialist

Professional Overview
Clarence Hilton is an experienced Patient Financial Specialist with over 30 years of expertise in the healthcare industry. He specializes in managing patient financial accounts, ensuring accurate billing, and providing exceptional customer service to patients and their families.

Experience Summary

Current Role
Clarence has been a Patient Financial Specialist at CARILION CLINIC since 1991. In this role, he is responsible for processing patient payments, resolving billing discrepancies, and communicating with insurance providers to secure appropriate coverage and reimbursement. His deep understanding of healthcare financial regulations and procedures has enabled him to consistently deliver accurate and timely financial services to patients.

Career Progression
Throughout his career, Clarence has demonstrated a commitment to professional development and continuous learning. He has accumulated a wealth of experience in various aspects of patient financial management, from claims processing to account reconciliation. Clarence's attention to detail, problem-solving skills, and dedication to customer service have been instrumental in his success and the positive impact he has made within the CARILION CLINIC organization.

Academic Background
Clarence holds a Bachelor's degree in Business Administration from the University of Virginia, where he specialized in Finance. His educational background has provided him with a solid foundation in financial principles and practices, which he has successfully applied in his role as a Patient Financial Specialist.

Areas of Expertise

• Healthcare financial management

• Patient account processing and reconciliation

• Effective communication with patients, insurance providers, and healthcare staff

• Compliance with industry regulations and billing procedures

• Problem-solving and conflict resolution

Professional Impact
Throughout his tenure at CARILION CLINIC, Clarence has consistently demonstrated his ability to streamline financial processes, reduce billing errors, and enhance the patient experience. His proactive approach to identifying and resolving financial issues has contributed to the organization's overall financial stability and patient satisfaction.

Conclusion
Clarence Hilton's extensive experience and expertise in patient financial management make him a valuable asset to the CARILION CLINIC team. His commitment to providing high-quality service and his deep understanding of the healthcare financial landscape have positioned him as a respected professional in the industry. Clarence is poised to continue making significant contributions to the organization's financial well-being and patient-centric initiatives.