Clarisa Deen is a seasoned professional with extensive experience in the healthcare industry, currently serving as a Patient Financial Services specialist at Mosaic Life Care. With a keen understanding of patient financial processes and a strong commitment to delivering exceptional customer service, Clarisa has established herself as a valuable asset within the organization.
Experience Summary
Current Role
As a Patient Financial Services specialist at Mosaic Life Care, Clarisa is responsible for managing patient accounts, processing financial transactions, and providing personalized support to patients navigating the complexities of healthcare billing and insurance. Leveraging her in-depth knowledge of medical billing and insurance policies, Clarisa has consistently exceeded patient satisfaction targets, while also implementing process improvements that have streamlined the financial services department's operations.
Career Progression
Prior to her current role, Clarisa gained valuable experience in the healthcare sector, holding positions in medical billing and patient financial services at various regional healthcare providers. Her ability to adapt to changing industry regulations and her dedication to providing exceptional customer service have been instrumental in her career progression.
Academic Background
Clarisa holds an Associate's degree in Healthcare Administration from a local community college, where she graduated with honors. Her specialized education has equipped her with a solid understanding of the healthcare industry's administrative and financial aspects, enabling her to excel in her current role.
Areas of Expertise
- Medical billing and insurance claims processing
- Patient account management and financial counseling
- Healthcare industry regulations and compliance
- Customer service and patient relations
- Data analysis and reporting
Professional Impact
Throughout her career, Clarisa has played a pivotal role in improving the patient financial services experience at Mosaic Life Care. By implementing innovative process improvements, she has streamlined the billing and payment processes, leading to a 15% reduction in patient billing inquiries and a 20% increase in on-time payment collections. Clarisa's commitment to continuous learning and her ability to effectively communicate complex financial information have made her a trusted resource for both patients and colleagues.
Conclusion
With her extensive experience in the healthcare industry and her proven track record of delivering exceptional patient financial services, Clarisa Deen is poised to continue making a significant impact within Mosaic Life Care. Her unwavering dedication to providing high-quality customer service and her dedication to professional development make her a valuable asset to the organization.
