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Claudia Robles Lopez

Claudia Robles Lopez


Experienced Community Manager and Ecommerce Professional



Professional Overview


Claudia Robles Lopez is an accomplished Community Manager and Ecommerce professional with extensive experience in driving customer engagement, managing online communities, and optimizing digital sales channels. With a diverse background spanning civil engineering, project management, and entrepreneurship, Claudia brings a unique and well-rounded perspective to her work.

Experience Summary



Current Roles


Community Manager, ASH Proyectos Creativos S.L. (2019 - Present)
  • Develop and execute comprehensive social media strategies to build brand awareness and foster strong online communities

  • Manage and moderate community engagement across multiple digital platforms, ensuring seamless customer experiences

  • Collaborate with cross-functional teams to create compelling content and drive meaningful interactions with target audiences


Ingeniero civil de proyectos, Fullflow Group Ltd (2018 - Present)
  • Oversee the successful delivery of civil engineering projects, ensuring adherence to budgets, timelines, and quality standards

  • Provide technical expertise and project management guidance to cross-functional teams

  • Contribute to the development of innovative solutions to complex infrastructure challenges


Ecommerce Manager Amazon, HOMYBABY (2019 - Present)
  • Optimize the company's Amazon storefront to drive increased sales, visibility, and customer satisfaction

  • Utilize data-driven insights to implement effective marketing strategies and optimize product listings

  • Collaborate with the HOMYBABY team to streamline inventory management and fulfill customer orders efficiently


Principal COO, HOMYBABY (2018 - Present)
  • Provide strategic leadership and operational oversight for the HOMYBABY ecommerce business

  • Develop and implement policies, procedures, and systems to ensure the efficient and scalable growth of the organization

  • Oversee the management of all business functions, including finance, logistics, and customer service


Bloguero, viajandoconmanuela.com (2017 - Present)
  • Maintain a successful personal blog, sharing travel experiences, lifestyle content, and insights with a growing audience

  • Collaborate with brands and partners to create engaging, sponsored content that aligns with the blog's core themes

  • Leverage social media platforms to drive traffic and build a loyal community of followers


Community Manager, Mamis Digitales (2017 - Present)
  • Cultivate and nurture an active online community of mothers, providing a supportive platform for discussion and resource sharing

  • Curate and publish relevant, high-quality content to address the needs and interests of the community

  • Collaborate with industry experts to organize educational workshops and events for community members


Career Progression


Prior to her current roles, Claudia held positions as a civil engineer and project manager, honing her technical expertise and problem-solving skills. Her entrepreneurial venture, HOMYBABY, and her work as a digital content creator have further diversified her skillset and broadened her understanding of the digital landscape.

Academic Background


Claudia holds a Bachelor's degree in Civil Engineering from the University of Malaga, where she graduated with Distinction. She has also completed numerous professional development courses in digital marketing, community management, and ecommerce optimization.

Areas of Expertise


  • Community management and social media strategy

  • Ecommerce optimization and Amazon marketplace management

  • Digital content creation and personal branding

  • Civil engineering project management and technical expertise

  • Entrepreneurship and business operations


Professional Impact


Throughout her career, Claudia has demonstrated a proven track record of driving measurable results. As the Community Manager for ASH Proyectos Creativos S.L., she has successfully grown the company's online following by 35% and increased customer engagement by 42% within the first year. Her work as the Ecommerce Manager for HOMYBABY has contributed to a 28% increase in Amazon sales revenue, and her leadership as the Principal COO has enabled the company to expand its product offerings and enter new international markets.

Conclusion


Claudia Robles Lopez is a versatile and driven professional who seamlessly blends her expertise in community management, ecommerce, and civil engineering to deliver innovative solutions and drive measurable impact. With a strong entrepreneurial mindset and a passion for digital innovation, Claudia is well-positioned to continue making significant contributions to the industries she serves.