Cloyd Beers
Director, Patient Financial Services
Altoona, Pennsylvania, United States
Professional Overview
Cloyd Beers is an experienced healthcare finance professional serving as the Director of Patient Financial Services at Altoona Regional Health System. With a focus on optimizing revenue cycle management and enhancing patient financial experience, he leverages his expertise in the industry to drive operational efficiency and financial performance.
Current Role
As the Director of Patient Financial Services, Cloyd oversees the comprehensive management of patient financial operations, including billing, collections, and patient financial counseling. He is responsible for developing and implementing strategies to improve financial processes, reduce cost, and enhance patient satisfaction. Under his leadership, the patient financial services team has achieved notable improvements in key performance metrics, contributing to the overall financial health of the organization.
Career Progression
Cloyd has dedicated his career to the healthcare industry, gradually ascending to leadership roles that have allowed him to make a significant impact. Prior to his current position, he held various managerial roles within the patient financial services department at Altoona Regional Health System, demonstrating a track record of continuous professional growth and a commitment to improving patient financial experiences.
Academic Background
Cloyd holds a Bachelor's degree in Business Administration from the University of Pittsburgh, where he specialized in Finance. His strong academic foundation, coupled with his extensive industry experience, has equipped him with the necessary skills and knowledge to excel in his role as the Director of Patient Financial Services.
Areas of Expertise
- Patient financial services management
- Revenue cycle optimization
- Financial process improvement
- Patient financial counseling and education
- Healthcare finance and accounting
- Team leadership and staff development
Professional Impact
Under Cloyd's leadership, the patient financial services department at Altoona Regional Health System has achieved notable improvements in key performance indicators, such as a [X]% reduction in claims denials and a [Y]% increase in first-pass resolution rates. His strategic initiatives have also led to enhanced patient satisfaction, as evidenced by a [Z]% increase in positive feedback and a reduction in patient complaints.
Conclusion
With a strong background in healthcare finance and a proven track record of driving operational and financial excellence, Cloyd Beers continues to make a meaningful impact on the Altoona Regional Health System. His commitment to improving patient financial experiences and optimizing revenue cycle management positions him as a valuable asset to the organization and a respected leader in the industry.
