Cody Rushing

VP of Operations

Professional Overview
Cody Rushing is an accomplished operations executive with over 7 years of experience driving operational excellence and business growth across the healthcare technology industry. As the VP of Operations at Brightwell, he leverages his deep expertise in client implementation, service delivery, and team leadership to optimize operational efficiencies and enhance the overall customer experience.

Experience Summary

Current Role
As the VP of Operations at Brightwell, Cody is responsible for overseeing all aspects of the company's operational functions, including client onboarding, service delivery, and process improvement initiatives. In this role, he has spearheaded the implementation of data-driven strategies that have led to a 15% reduction in client implementation timelines and a 20% improvement in customer satisfaction scores. Cody's ability to foster cross-functional collaboration and drive organizational change has been instrumental in Brightwell's continued growth and industry leadership.

Career Progression
Prior to his current role, Cody held progressive positions at Brightwell, serving as the Director of Operations and Manager of Client Services. In these roles, he demonstrated a strong aptitude for problem-solving, process optimization, and team management, consistently exceeding client expectations and driving operational efficiencies. Earlier in his career, Cody gained valuable experience as a Client Implementation Support Associate and Senior Client Support Implementation Analyst at athenahealth, where he honed his skills in client onboarding and service delivery.

Academic Background
Cody holds a Bachelor of Business Administration degree from the University of Georgia, with a specialization in Operations Management. During his studies, he was recognized for his academic excellence, earning a place on the Dean's List and graduating with honors.

Areas of Expertise

• Operations management

• Client implementation and service delivery

• Process optimization and automation

• Data-driven decision making

• Cross-functional team leadership

• Change management and organizational transformation

Professional Impact
Throughout his career, Cody has played a pivotal role in driving operational improvements and enhancing customer satisfaction for the organizations he has served. His ability to identify and address bottlenecks, implement data-driven strategies, and foster a culture of continuous improvement has been instrumental in driving measurable results. Cody's contributions have earned him a reputation as a strategic thinker and a trusted partner to both internal and external stakeholders.

Conclusion
Cody Rushing's impressive track record of operational excellence and his unwavering commitment to driving business growth make him a valuable asset to Brightwell. As the VP of Operations, he is poised to continue leading the company's operational transformation and positioning it for long-term success in the healthcare technology industry.