Professional Summary

Professional Overview

Colleen Mahoney-Baxter is a seasoned financial professional with extensive experience in healthcare administration and patient navigation. As a Financial Analyst and Patient Navigator at Elliot Hospital, she leverages her strong financial acumen and empathetic patient-centric approach to drive operational efficiency and enhance the patient experience.

Experience Summary

Current Roles

Financial Analyst, Elliot Hospital (Present)

• Responsible for financial analysis, reporting, and strategic decision-making to support the hospital's financial stability and growth.

• Collaborates with cross-functional teams to identify cost-saving opportunities and implement data-driven process improvements.

• Plays a key role in budgeting, forecasting, and financial modeling to optimize resource allocation and maximize the hospital's financial performance.

Patient Navigator, Elliot Gastroenterology (2018-Present)

• Serves as a liaison between patients and healthcare providers, ensuring seamless coordination of care and addressing patient concerns.

• Assists patients in navigating the healthcare system, facilitating appointment scheduling, insurance coordination, and access to community resources.

• Enhances the patient experience by advocating for patient needs, addressing barriers to care, and providing emotional support throughout the healthcare journey.

Career Progression

Prior to her current roles, Colleen held various accounting and financial management positions in the healthcare and banking industries, including:

• Senior Accountant at St. Mary's Bank and Elliot Hospital

• Bursar at Manchester Community College

• Accounting Manager at RiverWoods at Exeter

• Supervisor of Cash Operations at RiverStone Resources LLC

Throughout her career, Colleen has demonstrated a strong commitment to financial optimization, process improvement, and providing exceptional customer service.

Academic Background

Colleen holds a Bachelor's degree in Accounting from Southern New Hampshire University, where she graduated with honors.

Areas of Expertise

• Healthcare financial management and analysis

• Patient navigation and care coordination

• Budgeting, forecasting, and financial modeling

• Process improvement and operational optimization

• Strong communication and interpersonal skills

Professional Impact

• Implemented data-driven initiatives that led to significant cost savings and improved financial performance at Elliot Hospital.

• Developed innovative patient navigation protocols that enhanced the patient experience and improved healthcare outcomes.

• Recognized for her exceptional customer service and dedication to addressing patient needs, earning multiple commendations from both patients and colleagues.

Conclusion

With her diverse background in healthcare finance and patient advocacy, Colleen Mahoney-Baxter is a valuable asset to the Elliot Hospital team. Her proven track record of financial optimization, operational excellence, and patient-centric approach position her as a trusted leader in the healthcare industry.