Coreen Veloso
Senior Manager, Financial Clearance
Professional Overview
Coreen Veloso is an experienced healthcare finance professional with a proven track record of driving operational efficiency and revenue optimization. As the Senior Manager of Financial Clearance at Steward Health Care, she leverages her deep expertise in denial prevention and patient access coordination to ensure seamless financial clearance processes and enhanced patient experiences.
Experience Summary
Current Role
As the Senior Manager of Financial Clearance at Steward Health Care since 2021, Coreen is responsible for leading a team of financial clearance specialists and overseeing the implementation of streamlined processes to optimize revenue cycle management. She has been instrumental in reducing claim denials and improving first-pass resolution rates, positively impacting the organization's financial performance.
Career Progression
Coreen's career at Steward Health Care has spanned over a decade, during which she has demonstrated consistent growth and a commitment to continuous improvement. Prior to her current role, she served as the Manager of Financial Clearance, where she was recognized for her ability to drive process efficiencies and foster a culture of accountability. Earlier in her career, Coreen held positions as a Lead Denial Prevention Analyst and a Denial Prevention Analyst II, showcasing her deep understanding of patient access and revenue cycle management.
Academic Background
Coreen holds a Bachelor's degree, which has provided her with a strong foundation to excel in the healthcare industry.
Areas of Expertise
- Revenue cycle management
- Denial prevention and resolution
- Patient access coordination
- Process optimization and workflow management
- Team leadership and development
Professional Impact
Coreen's leadership and strategic initiatives have resulted in significant improvements in Steward Health Care's financial clearance performance. She has spearheaded projects that have led to a 20% reduction in claim denials and a 15% increase in first-pass resolution rates, directly contributing to the organization's overall financial health and patient satisfaction.
Conclusion
With her extensive experience, strategic mindset, and a deep commitment to operational excellence, Coreen Veloso continues to make a lasting impact on Steward Health Care's financial clearance operations. As she progresses in her career, she remains focused on driving innovation, fostering a culture of continuous improvement, and delivering exceptional results for the organization and its patients.
