Corey Wright

Senior Technical Writer

Professional Overview
Corey Wright is a seasoned Senior Technical Writer with extensive experience in crafting clear, user-friendly documentation for leading technology companies. With a robust background in various industries, including e-commerce, restaurant management software, and content marketing, Corey has developed a keen eye for transforming complex technical concepts into accessible, engaging content for diverse audiences.

Experience Summary

Current Role
As the Senior Technical Writer at Constructor, Corey is responsible for leading the company's technical documentation efforts, ensuring that product features, functionalities, and user guides are thoroughly documented and easily understood by customers. Corey's exceptional writing skills, coupled with a deep understanding of the construction technology landscape, have been instrumental in driving customer satisfaction and adoption.

Career Progression
Prior to his current role, Corey served as the Senior CX Technical Writer at CommentSold, where he played a crucial part in streamlining the company's customer experience documentation, resulting in improved user support and reduced support ticket volumes. Earlier in his career, Corey held positions as a Technical Writer at Postscript and a Content Marketing Manager at Animalz, further honing his ability to translate complex information into clear, compelling content.

Academic Background
Corey holds a Bachelor of Arts degree in English from The University of Texas at Austin, where he graduated with honors. His academic background has provided a strong foundation for his exceptional communication and writing skills.

Areas of Expertise

• Technical documentation creation and maintenance

• User guide and reference manual development

• Complex concept simplification and translation

• Collaborating with cross-functional teams

• Implementing content strategy and best practices

• Agile project management and workflow optimization

Professional Impact
During his tenure at CommentSold, Corey spearheaded the development of a comprehensive customer knowledge base, resulting in a 25% reduction in support ticket volume and a 15% increase in customer self-service. At Postscript, he played a pivotal role in streamlining the company's API documentation, contributing to a 30% increase in developer onboarding and retention.

Conclusion
Corey Wright is a versatile and accomplished Senior Technical Writer with a proven track record of delivering high-quality, user-centric documentation across various industries. With his exceptional communication skills, technical expertise, and collaborative approach, Corey is poised to continue driving innovation and excellence in the field of technical writing.