Cortney Cannon, Partner Success Manager
Professional Overview
Cortney Cannon is a seasoned insurance professional with a diverse background in customer service, partner development, and account management. As a Partner Success Manager at Fortis, she leverages her expertise to build and strengthen strategic partnerships, driving business growth and enhancing the client experience.
Experience Summary
Current Role
As the Partner Success Manager at Fortis, Cortney is responsible for onboarding new partners, managing existing relationships, and developing tailored strategies to optimize performance. She serves as the primary point of contact for Fortis' valued partners, ensuring exceptional service and facilitating seamless collaboration. Cortney's deep industry knowledge and customer-centric approach have been instrumental in cultivating strong, long-lasting partnerships that contribute to the company's ongoing success.
Career Progression
Prior to her current role, Cortney held various positions in the insurance industry, including Personal Lines Insurance Producer at Turbeville Insurance Agency, Associate Agent at Aydlette Insurance, and Member Services Associate at PURE Group of Insurance Companies. Throughout her career, she has demonstrated a proven track record of driving sales, improving customer satisfaction, and contributing to the growth of the organizations she has served.
Academic Background
Cortney holds a Bachelor of Arts degree in Business Administration from the University of South Carolina, where she graduated with honors.
Areas of Expertise
- Partner relationship management
- Account management and client retention
- Business development and strategic partnership initiatives
- Insurance product knowledge and customer service
- Effective communication and stakeholder engagement
Professional Impact
Cortney's contributions have been instrumental in strengthening Fortis' partner network and enhancing the overall customer experience. She has successfully onboarded numerous new partners, leading to increased revenue and market share. Additionally, Cortney's ability to identify and address partner needs has resulted in improved customer satisfaction and long-term loyalty.
Conclusion
With her extensive industry experience, strong interpersonal skills, and a deep understanding of the insurance landscape, Cortney Cannon is well-positioned to continue driving Fortis' partner success initiatives. Her commitment to excellence and track record of delivering measurable results make her a valuable asset to the organization.
