Cory Wheeler

Co-Founder & Chief Customer Officer

Professional Overview

Cory Wheeler is a seasoned technology executive with extensive experience in customer success, sales, and strategic sourcing. As the Co-Founder and Chief Customer Officer of Zylo, he plays a pivotal role in driving the company's customer-centric approach and ensuring its innovative software solutions deliver exceptional value to clients.

Experience Summary

Current Role

As the Co-Founder and Chief Customer Officer of Zylo, Cory is responsible for overseeing the company's customer success, implementation, and account management teams. He works closely with clients to understand their unique challenges and develop customized strategies to optimize their software investments. Under his leadership, Zylo has established a reputation for delivering exceptional customer experiences, resulting in industry-leading customer retention and satisfaction rates.

Career Progression

Prior to co-founding Zylo, Cory held various leadership roles in the technology and pharmaceutical industries. As the VP of Customer Success and Services at Zylo, he was instrumental in building the company's customer-focused initiatives and driving its rapid growth. Earlier in his career, Cory served as the Director of Procurement at Salesforce.com, where he leveraged his expertise in strategic sourcing to optimize the company's software portfolio and vendor management practices. His experience also includes roles at Astellas Pharma and Takeda Pharmaceuticals, where he honed his skills in procurement, category management, and strategic sourcing.

Academic Background

Cory holds a Bachelor's degree from an esteemed university, where he specialized in Business Administration and Management.

Areas of Expertise

• Software-as-a-Service (SaaS) optimization and management

• Customer success and account management

• Strategic sourcing and procurement

• Vendor relationship management

• Cross-functional collaboration and leadership

Professional Impact

Throughout his career, Cory has consistently demonstrated his ability to drive business impact through strategic initiatives and innovative solutions. As the Co-Founder and Chief Customer Officer of Zylo, he has been instrumental in the company's rapid growth and industry recognition, helping clients achieve significant cost savings and operational efficiencies through its software optimization platform.

Conclusion

With his extensive expertise in customer success, strategic sourcing, and software management, Cory Wheeler is a valuable asset to Zylo and its clients. His commitment to delivering exceptional customer experiences and driving business results has made him a respected leader in the technology industry.