Courtney Crosby
Design, Focused Service Brands
Memphis, Tennessee, United States
Professional Overview
Courtney Crosby is a seasoned design professional with a strong track record of delivering exceptional results in the hospitality industry. As the Design, Focused Service Brands at Hilton, she leverages her extensive expertise to create innovative and functional design solutions that enhance the guest experience across Hilton's portfolio of focused service brands.
Experience Summary
Current Role
In her current role at Hilton, Courtney is responsible for leading the design and development of new properties, as well as overseeing the renovation and refresh of existing focused service brand locations. She collaborates closely with cross-functional teams to ensure that Hilton's design standards and brand identity are consistently upheld, while also incorporating guest feedback and industry trends to drive continuous improvement.
Career Progression
Prior to her current position, Courtney held several design-focused roles within Hilton, including Design Manager and Design Specialist for the Focused Service Brands division. During this time, she played a pivotal role in the successful implementation of numerous design projects, contributing to the overall growth and evolution of Hilton's portfolio.
Before joining Hilton, Courtney served as the Director of Design at Office Scapes, Inc., where she led the design and development of office spaces for a range of corporate clients. She also gained valuable experience as an Interior Designer at LRK Architects, where she honed her skills in space planning, materials selection, and project management.
Academic Background
Courtney holds a Bachelor of Fine Arts degree in Interior Design from the University of Memphis, where she graduated with distinction and was recognized for her outstanding academic achievements.
Areas of Expertise
- Hospitality design and brand strategy
- Space planning and functional layout
- Material selection and color theory
- Project management and client engagement
- Budgeting and cost optimization
- Proficiency in design software (AutoCAD, SketchUp, Adobe Creative Suite)
Professional Impact
Throughout her career, Courtney has demonstrated a strong commitment to excellence and innovation. Her design work has been instrumental in the successful launch of several new Hilton focused service brand properties, and her attention to detail and problem-solving skills have earned her the respect of her colleagues and industry peers.
Conclusion
With her extensive design expertise, client-focused approach, and proven track record of success, Courtney Crosby is a valuable asset to Hilton's Focused Service Brands division. Her dedication to creating exceptional guest experiences and her ability to navigate the evolving hospitality landscape make her a valuable contributor to the company's continued growth and success.
