Courtney Schneider - Head of People Development
Professional Overview
Courtney Schneider is an experienced HR leader with a strong background in talent management, employee experience, and organizational development. As the Head of People Development at PagerDuty, she is responsible for driving the company's learning and development initiatives, creating innovative programs to nurture and upskill the workforce, and aligning talent strategies with broader business objectives.
Experience Summary
Current Role
As the Head of People Development at PagerDuty, Courtney oversees the design and implementation of comprehensive learning and development solutions to support the growth and performance of the company's global workforce. She collaborates closely with business leaders to identify skill gaps, cultivate high-potential talent, and build a culture of continuous learning and development. Under her leadership, PagerDuty has seen a 20% increase in employee engagement and a 15% reduction in voluntary turnover.
Career Progression
Prior to joining PagerDuty, Courtney held progressive HR leadership roles at Accolade, Inc., where she most recently served as the Senior Director of Employee Experience and Development. In this capacity, she was instrumental in driving the company's talent management strategies, including performance management, succession planning, and leadership development. During her tenure, Accolade's employee satisfaction scores increased by 30%, and the organization was recognized as a "Best Place to Work" in the region.
Courtney's earlier experience includes roles in talent management and HR business partnering at Endo Pharmaceuticals and Lincoln Financial Group, where she honed her skills in employee engagement, training and development, and strategic HR consulting.
Academic Background
Courtney holds a Bachelor of Science in Business Administration with a concentration in Human Resource Management from Saint Joseph's University. She is a certified Professional in Human Resources (PHR) and has completed executive leadership programs at the Wharton School of the University of Pennsylvania.
Areas of Expertise
- Talent management and organizational development
- Learning and development program design and implementation
- Employee experience and engagement strategies
- HR business partnering and strategic HR consulting
- Performance management and succession planning
- Change management and organizational transformation
Professional Impact
Throughout her career, Courtney has demonstrated a proven track record of driving measurable improvements in employee performance, retention, and workplace culture. She is recognized as a thought leader in the HR community, regularly speaking at industry conferences and contributing to HR-focused publications. Courtney's commitment to people-centric strategies and data-driven decision-making has made her a valuable asset to the organizations she has served.
Conclusion
With her extensive experience in talent management, Courtney Schneider is well-positioned to lead PagerDuty's people development initiatives and contribute to the company's continued growth and success. Her strategic mindset, innovative approach, and passion for empowering employees make her a highly sought-after HR leader in the technology industry.
