Courtney Sorrentino
Supervisor of Financial Clearance, Steward Health Care
_United States_
Professional Overview
Courtney Sorrentino is an experienced financial professional with a strong background in healthcare reimbursement and revenue cycle management. As the Supervisor of Financial Clearance at Steward Health Care, she oversees a team responsible for ensuring accurate patient billing and streamlining the financial clearance process. Courtney's expertise lies in leveraging data-driven insights to enhance operational efficiency and drive revenue growth.
Experience Summary
Current Role
Courtney has served as the Supervisor of Financial Clearance at Steward Health Care since 2015. In this role, she leads a team of financial clearance specialists, responsible for verifying patient insurance coverage, obtaining pre-authorizations, and facilitating timely reimbursement from payers. Courtney's strategic approach has resulted in a 15% reduction in claims denials and a 20% improvement in first-pass resolution rates, contributing to the organization's financial stability and patient satisfaction.
Career Progression
Prior to her current position, Courtney held various roles in the healthcare revenue cycle management field, including Medical Billing Specialist and Patient Account Representative at regional healthcare providers. Her breadth of experience in the industry has enabled her to develop a deep understanding of the complexities involved in healthcare finance and the importance of effective financial clearance processes.
Academic Background
Courtney holds a Bachelor of Science in Business Administration with a concentration in Accounting from the University of Massachusetts Amherst. She is a certified Healthcare Financial Management Association (HFMA) professional, demonstrating her commitment to continuous learning and the application of industry best practices.
Areas of Expertise
- Healthcare revenue cycle management
- Financial clearance and reimbursement optimization
- Data analysis and reporting
- Team leadership and process improvement
- Regulatory compliance and payer negotiation
Professional Impact
Courtney's leadership and innovative approach have had a significant impact on Steward Health Care's financial performance. She has spearheaded initiatives to streamline the financial clearance workflow, resulting in a 25% reduction in patient billing inquiries and a 12% increase in clean claim submission rates. Courtney's expertise in leveraging data-driven insights has also enabled the organization to identify and address revenue leakage, contributing to an overall improvement in the health system's financial stability.
Conclusion
With her extensive experience, financial acumen, and proven track record of driving operational efficiencies, Courtney Sorrentino is a valuable asset to the Steward Health Care team. Her commitment to continuous improvement and her ability to lead cross-functional initiatives make her a respected leader in the healthcare finance industry.
