Professional Summary
Professional Overview
Craig Chesterman is an experienced IT Director with a strong focus on AI, automation, and RPA/RDA delivery. He currently leads the GBAM AI, Automation and RPA/RDA Delivery team at Bank of America, where he drives innovation and strategic technology initiatives.
Experience Summary
Current Role
As the IT Director - GBAM AI, Automation and RPA/RDA Delivery Lead at Bank of America, Craig is responsible for overseeing the development and implementation of cutting-edge AI, automation, and robotic process automation (RPA) solutions. He leads a team of skilled professionals in delivering transformative technology projects that drive operational efficiency and enhance customer experiences. Under Craig's leadership, the GBAM team has achieved significant milestones in automating complex business processes and leveraging AI to unlock new opportunities for the organization.
Career Progression
Prior to his current role, Craig held several key positions at Bank of America and Merrill Lynch, steadily advancing his career in the financial services industry. As the IT Director - GBAM Subledger Development Lead at Bank of America, he led a team responsible for developing and maintaining the organization's complex subledger systems. Earlier in his career, he served as a Technology Development Manager and a Senior Software Developer at Merrill Lynch, where he honed his expertise in software development and technology management.
Academic Background
Craig holds a Bachelor of Science (BSc) degree in Computer Science from the University of Southampton, where he graduated with distinction.
Areas of Expertise
- Artificial Intelligence (AI) and Machine Learning (ML) implementation
- Robotic Process Automation (RPA) and Robotic Desktop Automation (RDA) delivery
- IT project management and team leadership
- Financial services technology and subledger systems
- Agile software development methodologies
- Strategic technology planning and innovation
Professional Impact
Throughout his career, Craig has made significant contributions to the organizations he has served. Under his leadership, the GBAM team has driven the successful deployment of numerous AI and automation initiatives, resulting in enhanced operational efficiency, cost savings, and improved customer experiences. Craig's expertise in technology management and his ability to align IT solutions with business objectives have been instrumental in driving the Bank of America's digital transformation efforts.
Conclusion
With over 20 years of experience in the financial services industry, Craig Chesterman is a seasoned IT leader who has consistently demonstrated his ability to drive innovation and deliver transformative technology solutions. As the IT Director - GBAM AI, Automation and RPA/RDA Delivery Lead at Bank of America, he continues to spearhead the organization's efforts to leverage cutting-edge technologies and position the firm for long-term success.
