Professional Role and Company Overview
Craig Randall serves as the Chief Technology Officer (CTO) at Ellipsis Health, a health technology company specializing in emotionally intelligent AI solutions for care management. Ellipsis Health's flagship product, Sage, is an AI Care Manager designed to autonomously conduct virtual care management calls. Sage addresses complex physical, behavioral, and social healthcare needs through empathetic, consistent, multi-lingual engagement.
Ellipsis Health claims a significant impact with its AI platform, achieving 60% reduction in administrative tasks, 4x return on investment, and 6x faster program enrollment. The company’s AI solutions are trusted by leading healthcare institutions and maintain HIPAA and SOC 2 Type 2 compliance ensuring secure data handling and rigorous clinical oversight of AI operations. Ellipsis Health recently closed a $45 million funding round led by CVS Health Ventures, Salesforce, and Khosla Ventures, highlighting strong investor confidence and growth momentum.
Craig Randall’s Experience and Expertise
Craig Randall is a Software Engineering and Technology Executive with deep technical and leadership experience. His background includes roles as a Chief Software Architect and Product Executive with a strong focus on software architecture, product development, and technology innovation in healthcare and related sectors.
Leadership and Technical Acumen
Craig is described in recommendations as an "exceptional leader, mentor, and technology visionary" with a proven record in transforming R&D organizations through operational rigor and innovative solutions. His leadership style is noted for balancing technical expertise, business acumen, and a people-first approach. He has a history of fostering collaboration and raising organizational standards across critical domains such as:
- Information Security (InfoSec) and Application Security (AppSec)
- DevOps
- User Experience and Usability
- Standardized Architecture Principles
- User Assistance
Craig is recognized for his ability to translate complex business challenges into clear strategic technology solutions that generate measurable business results. He is comfortable engaging across a broad audience from engineers to C-suite executives, demonstrating effective communication skills.
Patents and Technical Contributions
Craig holds multiple patents related to software architectures and content management, including:
- Migration to a service-oriented architecture (US 8930938, issued 2015)
- Asynchronous content transfer (US 8543700, issued 2013)
- Object identity and addressability (US 8874539, issued 2013)
- Passing information between server and client using a data package (US 8145610, issued 2012)
- Providing access to managed content in rich client application environments (US 8086667, issued 2011)
- Object tree walking (US 7792979, issued 2010)
- Providing session services with application connectors (US 7653732, issued 2010)
These patents underscore Mr. Randall’s expertise in distributed architectures, client-server communication, and software interoperability, relevant to modern healthcare AI platforms relying on scalable, secure, and reliable software frameworks.
Industry and Community Involvement
Craig served as a charter voting member on the OASIS Content Management Interoperability Services (CMIS) Technical Committee (2008–2012), contributing to the release of version 1.0 of the CMIS specification. He was also a charter member of Microsoft’s Architect Advisory Board (2004–2006), focusing on Smart Client architecture, where he presented at strategic forums and published technical articles on critical architectural topics. Between 2006 and 2009, he earned the Microsoft Solutions Architect Most Valuable Professional (MVP) distinction, reflecting industry recognition of his technical leadership and community contributions.
Location and Contact
Craig Randall is based in San Juan Capistrano, California, United States. His publicly listed professional contact email is craig@ellipsishealth.com, and the company’s telephone contact is (925) 989-1238.
Summary of Ellipsis Health Business Context Relevant to Craig Randall
Ellipsis Health is rapidly advancing AI-driven digital health interventions with its sophisticated voice AI platform, Sage, which:
- Supports clinical operations by expanding care management capacity
- Reduces operational costs and administrative burdens
- Integrates seamlessly with existing healthcare workflows to ensure high clinical quality
- Prioritizes AI safety, security, and compliance with healthcare regulatory frameworks
The organization is scaling its market presence, supported by significant venture funding and partnerships with healthcare providers, health plans, and health systems. Craig Randall’s role as CTO situates him centrally in driving the technical innovation and operationalization of these AI care management solutions.
LinkedIn Profile: [https://www.linkedin.com/in/craigrandall](https://www.linkedin.com/in/craigrandall)
Company Website: [https://www.ellipsishealth.com](https://www.ellipsishealth.com)
Funding: $45 million recent Series A (2025)
Key Technology: AI-driven emotionally intelligent care management (Sage)
Compliance: HIPAA, SOC 2 Type 2, end-to-end encryption, clinical oversight on AI operations
This profile consolidates Craig Randall’s executive technology leadership, industry accomplishments, and Ellipsis Health’s position as an innovator in AI-powered healthcare solutions, serving as a critical contact for engagement and collaboration within the digital health ecosystem.
