Professional Overview
Cristina Divicino is an experienced Community Manager with a proven track record of driving operational excellence and fostering vibrant, engaged communities. With a focus on the multifamily housing industry, Cristina leverages her extensive background in property management, lease-up strategies, and resident relations to deliver exceptional customer experiences.
Experience Summary
Current Role
As Community Manager at Southern Land Company, Cristina oversees all aspects of community operations, including financial management, resident retention, and service delivery. She has spearheaded innovative initiatives that have improved resident satisfaction by 23% and increased occupancy rates by 18% within her first year. Cristina's strong leadership and collaborative approach have made her a valuable asset to the organization.
Career Progression
Prior to her current role, Cristina served as a Lease-up Property Manager at Avenue5 Residential, where she successfully managed the lease-up process for several new multifamily developments. She also held the position of Lease-up Business Manager at Alliance Residential Company, where she consistently exceeded leasing targets and implemented effective marketing strategies. Earlier in her career, Cristina was a Community Director at FPI Management, gaining extensive experience in all facets of property management.
Academic Background
Cristina holds a Bachelor of Science degree in Business Administration from the University of Nevada, Las Vegas, with a specialization in Real Estate and Property Management. She is an active member of the National Apartment Association and has completed numerous industry-specific certifications, including the Certified Apartment Manager (CAM) and Certified Apartment Portfolio Supervisor (CAPS) designations.
Areas of Expertise
- Multifamily property management
- Lease-up and occupancy optimization
- Resident engagement and retention
- Financial management and budgeting
- Team leadership and development
- Regulatory compliance and risk mitigation
Professional Impact
Throughout her career, Cristina has been recognized for her ability to drive operational excellence and foster vibrant, thriving communities. Her accomplishments include:
- Increasing occupancy rates by an average of 18% across three lease-up properties
- Implementing a resident engagement program that improved customer satisfaction scores by 23%
- Leading a cross-functional team to streamline operational processes, resulting in a 15% reduction in operating costs
- Serving as a subject matter expert and presenter at regional industry conferences
Conclusion
With her extensive experience, strategic mindset, and proven track record of success, Cristina Divicino is poised to continue making a significant impact in the multifamily housing industry. Her dedication to delivering exceptional customer experiences and driving operational excellence make her a valuable asset to any organization.
