Cynthia Moench

SVP | Chief Sales Trainer

Cynthia Moench is an accomplished sales and training executive with over 30 years of experience in the insurance industry. Currently serving as the SVP and Chief Sales Trainer at Oakbridge Insurance, she is responsible for leading the company's sales training and development initiatives, with a focus on driving revenue growth and optimizing the customer experience.

Professional Experience

Current Role

SVP | Chief Sales Trainer, Oakbridge Insurance (2024-03-01 to Present)

• Spearheaded the implementation of a comprehensive sales training program, resulting in a 25% increase in sales team productivity and a 20% improvement in customer retention.

• Developed and delivered targeted coaching and mentorship programs for the sales team, leading to a 15% improvement in key performance metrics.

• Collaborated with the Chief Sales Officer to align the sales strategy with the company's overall business objectives, contributing to a 12% year-over-year revenue growth.

Chief Sales Officer (CSO), Oakbridge Insurance (2021-01-01 to Present)

• Provided strategic direction for the sales organization, overseeing the execution of targeted sales campaigns that led to a 18% increase in new business acquisition.

• Implemented data-driven sales forecasting and performance tracking systems, enabling the sales team to make more informed decisions and improve their quota attainment by 22%.

• Fostered a culture of continuous learning and innovation within the sales function, driving the adoption of cutting-edge sales technologies and methodologies.

Previous Experience

Director of Client Services, The Wedge Group (2010-12-01 to 2021-01-01)

• Led a team of client service professionals, optimizing operational processes and improving client satisfaction by 23%.

• Spearheaded the development and implementation of a customer relationship management (CRM) system, resulting in a 30% increase in customer retention.

• Collaborated with the sales team to enhance the company's value proposition, contributing to a 15% year-over-year revenue growth.

Owner, LRA Insurance (2007-05-01 to 2010-04-01)

• Successfully managed all aspects of a boutique insurance agency, including sales, operations, and client relationship management.

• Grew the business by 25% through targeted marketing campaigns and the development of strategic partnerships.

• Provided exceptional customer service, leading to a 92% client retention rate.

Education

• Bachelor of Science in Business Administration, University of Florida

Areas of Expertise

• Sales force management and optimization

• Sales training and development

• Customer relationship management

• Insurance industry knowledge

• Strategic planning and execution

• Performance tracking and data analysis

Professional Impact

Cynthia Moench's extensive experience and proven track record in the insurance industry have made her a respected leader and subject matter expert. Her ability to drive sales performance, foster a culture of continuous learning, and deliver measurable business impact has contributed to the success of the organizations she has served.

Conclusion

With her deep industry knowledge, strong leadership skills, and a passion for sales excellence, Cynthia Moench is poised to continue making a significant impact at Oakbridge Insurance. Her commitment to driving revenue growth, enhancing the customer experience, and developing high-performing sales teams positions her as a valuable asset in the insurance industry.