Daghan Yalcin
Chief Operating Officer / COO
Professional Overview
Daghan Yalcin is a seasoned operations executive with over 15 years of experience in the facility management and real estate services industry. As the Chief Operating Officer (COO) of ISS Turkey, he is responsible for driving operational excellence, optimizing business processes, and ensuring the delivery of high-quality services to the company's diverse client base.
Experience Summary
Current Role
As the COO of ISS Turkey, Daghan is responsible for overseeing the day-to-day operations of the company, including service delivery, resource management, and strategic decision-making. He plays a crucial role in aligning the organization's operational strategies with its overall business objectives, ensuring efficient and effective service delivery to clients. Under his leadership, ISS Turkey has achieved notable improvements in operational efficiency, customer satisfaction, and financial performance.
Career Progression
Prior to his current role, Daghan held several senior positions within the facility management and real estate services industry. He served as the General Manager and Head of Key Accounts at ISS Turkey, where he was instrumental in expanding the company's client portfolio and driving revenue growth. Before that, he held the role of General Manager for the Technical Services division, where he spearheaded the implementation of innovative solutions to enhance service delivery and operational excellence.
Daghan's earlier career experience includes roles as the General Manager and Deputy General Manager at ATALIAN, a leading facility management services provider, as well as various managerial positions within the Etkin Group of Companies, where he demonstrated his expertise in purchasing, contracting, and business development.
Academic Background
Daghan holds a Bachelor's degree in Civil Engineering from one of Turkey's top universities, where he graduated with distinction. He is also a member of the Royal Institution of Chartered Surveyors (MRICS), showcasing his commitment to professional development and industry-specific expertise.
Areas of Expertise
- Facility management and real estate services
- Operations management and process optimization
- Strategic planning and business development
- Client relationship management and customer service
- Risk mitigation and compliance
- Change management and organizational transformation
Professional Impact
Throughout his career, Daghan has successfully led large-scale projects and initiatives that have had a significant impact on the organizations he has served. As the COO of ISS Turkey, he has spearheaded the implementation of data-driven decision-making processes, resulting in improved operational efficiency and cost savings. Additionally, his focus on innovation and technology adoption has enabled the company to stay ahead of industry trends and deliver enhanced services to its clients.
Daghan's industry contributions extend beyond his direct responsibilities, as he is actively involved in professional associations and thought leadership initiatives within the facility management and real estate services sector.
Conclusion
With his extensive experience, strategic vision, and operational expertise, Daghan Yalcin is a valuable asset to ISS Turkey. As the company's COO, he is well-positioned to drive continued growth, optimize business performance, and enhance the delivery of world-class facility management and real estate services to the company's diverse clientele.
