Dana Majid
Chief Technology Officer at Bird
Professional Role and Responsibilities
Dana Majid currently serves as the Chief Technology Officer (CTO) at Bird, a position he has held since May 2021. In this role, Dana is responsible for overseeing the company's technological direction and spearheading innovation initiatives. Previously, he held roles as VP of Engineering starting February 2021 and Director of Engineering starting July 2020 at Bird.
Professional Background
Dana Majid has a rich history in the technology industry. Before his roles at Bird, he worked with Airtime, a company specializing in mobile messaging software. Additionally, he has experience with the software consultancy Different, which showcases his expansive expertise in software development and engineering management.
Education
He holds a BSc in Engineering from Amsterdam University, which underpins his technical and analytical skills needed for his current and past roles in engineering and technology leadership.
Professional Achievements and Initiatives
1. Bird Rebranding and Pricing Strategy:
- Dana actively communicated Bird’s rebranding from MessageBird and its competitive pricing strategy, including a significant reduction of SMS prices by 90%, aimed at challenging Twilio's market position.
- He has promoted the usage of Bird's Twilio adapter, offering a 65% discount without requiring code changes, aimed at seamless integration for clients.
2. Team Expansion and Talent Acquisition:
- Dana has been proactive in expanding Bird’s technical team, evidenced by multiple posts seeking 5 front-end engineers and 5 designers capable of coding. He highlighted the urgency and attractive salary offerings to bring high-caliber talent into the team.
3. Innovation in CRM:
- He announced the launch of Bird.com's new website as a step towards becoming an AI-first CRM platform, highlighting the company’s commitment to leveraging artificial intelligence for enhanced customer relationship management.
Professional Networking and Influence
Dana Majid has over 500 connections on LinkedIn, signifying a broad professional network that can be pivotal for partnership and collaboration opportunities. He is actively engaged on LinkedIn, sharing updates about Bird’s progress and looking for skilled professionals to join his team.
Current Location
Dana is based in Amsterdam, positioning him in one of Europe's major tech hubs, facilitating easier access to a rich pool of technology talent and industry resources.
Company Overview: Bird
Bird (formerly known as MessageBird) is a SaaS company that provides an omnichannel communication platform allowing businesses to interact with customers across various channels such as SMS, Voice, WhatsApp, WeChat, Messenger, Email, and more. The company has achieved a valuation of over $3.8 billion and is supported by notable investors like Accel Partners and Atomico. Bird's technology powers interactions for several consumer services, ensuring a seamless communication experience across different platforms and channels.
Strategic Initiatives at Bird
- AI-First CRM: Transitioning towards a fully AI-driven customer relationship management system.
- Competitive Pricing: Notable reduction in SMS pricing aimed at capturing greater market share from competitors like Twilio.
- Talent Acquisition: Focus on rapidly expanding and enhancing the technical team for sustained innovation and technological advancement.
Key Links
- [LinkedIn](https://nl.linkedin.com/in/danamajid)
- [Bird CTO Profile](https://theorg.com/org/bird-com/org-chart/dana-majid)
- [Neon River Profile](https://www.neonriver.com/dana-majid/)
Summary
Dana Majid's extensive experience and strategic initiatives at Bird indicate a strong emphasis on technological leadership, competitive market positioning, and rapid team expansion. His role as CTO underscores his influence on Bird’s technological advancements and his proactive efforts in driving the company’s growth and innovation.
