Daniel Marshall
Professional Summary
Daniel Marshall is an experienced hospitality professional with a strong background in bar management, kitchen operations, and multi-unit oversight. In his current role as Bar Supervisor & Kitchen Manager at Star Pubs & Bars, he is responsible for overseeing all front-of-house and back-of-house functions across multiple locations, driving operational efficiency and delivering exceptional customer service.
Professional Experience
Current Role
Bar Supervisor & Kitchen Manager, Star Pubs & Bars (2022 - Present)
- Manage the daily operations of bar and kitchen staff, ensuring adherence to safety protocols and quality standards
- Optimize inventory management and procurement processes to minimize waste and maximize profitability
- Lead a team of 15+ employees, providing training, coaching, and performance feedback to drive continuous improvement
- Collaborate with multi-disciplinary stakeholders to implement new menu items, update branding, and enhance the overall guest experience
Career Progression
Manager, Pepe's Piri Piri (2020 - 2022)
- Oversaw the successful launch and operation of a new restaurant location, driving revenue growth and profitability within the first year
- Implemented effective scheduling and staffing strategies to ensure efficient workflow and maximize productivity
- Developed strong relationships with suppliers and vendors to secure competitive pricing and reliable service
Deputy Manager, Pizza Hut (2019 - 2020)
- Assisted the General Manager in all aspects of restaurant management, including inventory control, employee training, and customer service
- Spearheaded the implementation of a new point-of-sale system, streamlining order processing and improving data tracking
Store Manager, Subway (2018 - 2019)
- Directed the daily operations of a high-volume franchise location, overseeing a team of 10+ employees
- Achieved consistent customer satisfaction scores and exceeded sales targets through efficient workflow and process optimization
Barista to Store Manager, Costa Coffee (2010 - 2017)
- Progressed through various roles, demonstrating a strong commitment to career growth and continuous learning
- Developed extensive expertise in customer service, inventory management, and team leadership
Education
- BSc in Hospitality Management, University of Surrey
Areas of Expertise
- Bar management and cocktail program development
- Kitchen operations and menu engineering
- Employee training and performance management
- Inventory control and cost optimization
- Customer service and guest experience enhancement
Professional Impact
- Consistently exceeded sales and profitability targets in previous roles, driving double-digit revenue growth
- Recognized for exceptional customer service, earning multiple awards and positive reviews from guests
- Demonstrated a proven track record of successfully launching and managing new restaurant locations
Conclusion
With his comprehensive industry experience, strong leadership skills, and relentless commitment to operational excellence, Daniel Marshall is poised to make a significant impact as Bar Supervisor & Kitchen Manager at Star Pubs & Bars. His passion for the hospitality industry, combined with his proven ability to drive financial and operational success, make him a valuable asset to any organization.
