Daniel Roca

F&I Manager

Professional Overview

Daniel Roca is an experienced F&I Manager with a demonstrated history of success in the automotive industry. He leverages his strong background in sales, customer service, and financial management to drive exceptional results for his organization.

Experience Summary

Current Role

As the F&I Manager at Carl Black Automotive Group, Daniel is responsible for overseeing the Finance and Insurance (F&I) operations. In this role, he works closely with sales teams to provide comprehensive financial solutions to customers, ensuring a seamless and positive purchasing experience. Through his leadership, Daniel has consistently exceeded key performance indicators, contributing to the overall profitability and growth of the dealership.

Career Progression

Prior to his current position, Daniel held the role of Sales and Leasing Consultant at Carl Black Chevorlet Buick GMC, INC, where he developed a keen understanding of the automotive sales process and customer needs. Additionally, he gained valuable experience as a Front Desk Coordinator at Embassy Suites, honing his customer service and problem-solving skills.

Academic Background

Daniel holds a Bachelor's degree, which has provided him with a strong foundation in business management and finance.

Areas of Expertise

• Finance and Insurance (F&I) operations

• Automotive sales and leasing

• Customer service and relationship management

• Financial analysis and problem-solving

• Team leadership and performance optimization

Professional Impact

Under Daniel's leadership, the F&I department at Carl Black Automotive Group has consistently exceeded revenue targets and maintained high customer satisfaction rates. His ability to develop tailored financial packages and effectively communicate the value proposition to customers has been instrumental in driving the dealership's success.

Conclusion

With his extensive experience in the automotive industry, strong financial acumen, and exceptional customer service skills, Daniel Roca is poised to continue making a significant impact in his role as F&I Manager. He is committed to delivering innovative solutions and exceptional customer experiences that contribute to the overall growth and success of Carl Black Automotive Group.