Daniela Contreras
Financial Clearance Associate
Professional Overview
Daniela Contreras is a skilled Financial Clearance Associate with a proven track record of providing exceptional patient financial services in the healthcare industry. With a strong focus on customer satisfaction and attention to detail, she plays a critical role in ensuring efficient financial clearance processes and patient financial assistance.
Experience Summary
Current Role
As a Financial Clearance Associate at Baptist Health, Daniela is responsible for verifying patient insurance eligibility, obtaining pre-authorizations, and coordinating with insurance providers to facilitate seamless patient financial clearance. She excels at navigating complex insurance policies and regulations, ensuring patients receive the maximum available coverage and are aware of their financial obligations.
Career Progression
Prior to her current role, Daniela held positions as a Patient Services Coordinator at CORA Physical Therapy and in customer service and sales roles at Amazon, Old Navy, and Gap. Throughout her diverse career, she has consistently demonstrated strong communication skills, problem-solving abilities, and a commitment to providing exceptional customer service.
Academic Background
Daniela holds a high school diploma, having completed her secondary education.
Areas of Expertise
- Patient financial services
- Insurance eligibility verification
- Pre-authorization coordination
- Customer service and client relations
- Problem-solving and attention to detail
Professional Impact
Daniela's performance as a Financial Clearance Associate has been recognized for her ability to streamline financial clearance processes, minimize patient confusion, and contribute to the overall patient satisfaction at Baptist Health. Her adaptability and willingness to take on new challenges have made her a valuable asset to the organization.
Conclusion
With her extensive experience in patient-facing roles and her dedication to providing exceptional financial services, Daniela Contreras is poised to continue making a meaningful impact in the healthcare industry. Her strong work ethic, attention to detail, and commitment to patient satisfaction make her a valuable asset to any organization.
