Daniela Narimatsu
Senior Solutions Consultant
Daniela Narimatsu is a seasoned technology professional with over 7 years of experience in the IT and consulting industries. In her current role as a Senior Solutions Consultant at ServiceNow, she leverages her expertise in digital transformation, process optimization, and enterprise software implementation to help clients streamline their operations and enhance their IT service delivery.
Professional Overview
Daniela is a skilled problem-solver and strategic thinker who excels at collaborating with cross-functional teams to deliver innovative and tailored solutions. She has a deep understanding of the ServiceNow platform and its capabilities, enabling her to guide clients through the complexities of enterprise-level technology adoption and optimization.
Experience Summary
Current Role
As a Senior Solutions Consultant at ServiceNow, Daniela is responsible for managing the full lifecycle of client engagements, from needs assessment and solution design to deployment and ongoing support. She works closely with clients to understand their unique challenges and pain points, and then develops customized ServiceNow-based solutions to address them. Daniela's exceptional technical expertise, coupled with her strong communication and project management skills, have enabled her to consistently deliver successful outcomes for her clients.
Career Progression
Prior to joining ServiceNow, Daniela held various consulting and advisory roles at Deloitte and LogicGate, where she gained valuable experience in cybersecurity, risk management, and business process automation. Her diverse background and ability to adapt to different industries and environments have been instrumental in her career growth and her ability to provide comprehensive solutions to her clients.
Academic Background
Daniela holds a Bachelor's degree in Business Administration from the University of São Paulo, with a specialization in Information Systems. During her studies, she demonstrated academic excellence and was actively involved in extracurricular activities, further developing her leadership and problem-solving skills.
Areas of Expertise
- Digital transformation and process optimization
- Enterprise software implementation and customization
- IT service management and workflow automation
- Cybersecurity and risk management
- Data analytics and business intelligence
Professional Impact
Throughout her career, Daniela has been recognized for her contributions to various client engagements. At Deloitte, she played a key role in developing a comprehensive cybersecurity framework for a major financial institution, resulting in enhanced data protection and compliance. At LogicGate, she led the implementation of a risk management platform that enabled a multinational manufacturing company to streamline its operational risk assessments and decision-making processes.
Conclusion
Daniela's proven track record of delivering exceptional results, coupled with her deep technical expertise and client-centric approach, make her a valuable asset to ServiceNow and its clients. As she continues to grow in her role, Daniela is well-positioned to drive further innovation and transformation within the enterprise software and IT services industries.
