Danielle Heston-Raddish

Professional Summary

Professional Overview
Danielle Heston-Raddish is an accomplished healthcare professional with extensive experience in patient accounts management. As the Assistant Director of Patient Accounts at the United Hospital Center, she leverages her strong leadership skills and in-depth knowledge of revenue cycle management to drive operational excellence and financial performance.

Experience Summary

Current Role
In her current role as the Assistant Director of Patient Accounts, Danielle is responsible for overseeing the day-to-day operations of the patient accounts department. She leads a team of dedicated professionals who handle patient billing, collections, and insurance verification. Under Danielle's guidance, the department has consistently achieved high patient satisfaction scores and reduced account receivables by 12% over the past two years.

Career Progression
Prior to her current position, Danielle held various roles within the patient accounts and revenue cycle management departments at United Hospital Center. She started as a Patient Accounts Representative and quickly demonstrated her exceptional problem-solving skills and attention to detail, leading to her promotion to Supervisor of Patient Accounts. In this role, Danielle implemented process improvements that streamlined billing workflows and enhanced data accuracy, resulting in a 15% increase in net collections.

Academic Background
Danielle holds a Bachelor of Science degree in Healthcare Administration from the University of West Virginia. She has also completed several industry-specific certifications, including the Certified Revenue Cycle Representative (CRCR) and the Certified Patient Account Representative (CPAR) designations, further strengthening her expertise in revenue cycle management.

Areas of Expertise

• Patient accounts management

• Revenue cycle optimization

• Insurance verification and billing

• Data analysis and reporting

• Team leadership and management

• Process improvement and workflow optimization

Professional Impact
Throughout her career, Danielle has been recognized for her outstanding contributions to the healthcare industry. She has been invited to speak at several regional conferences on best practices in patient accounts management and has served as a mentor to junior professionals within her organization. Danielle's commitment to excellence and her ability to drive positive outcomes have earned her the respect of her peers and the trust of her patients.

Conclusion
Danielle Heston-Raddish is a skilled healthcare professional with a proven track record of success in patient accounts management. Her strong leadership abilities, combined with her deep industry knowledge and commitment to continuous improvement, make her a valuable asset to the United Hospital Center. Danielle is positioned to continue her career trajectory and make a lasting impact on the healthcare industry.