Professional Summary
Professional Overview
Dave Alfaro is the Head of Technical Sales and Customer Success at BINARLY, a leading cybersecurity solutions provider. With over two decades of experience in the security industry, he specializes in field operations, technical services, and customer success management.
Experience Summary
Current Role
As the Head of Technical Sales and Customer Success at BINARLY, Dave is responsible for driving the company's technical sales initiatives, ensuring seamless customer onboarding, and delivering exceptional post-sales support. He plays a pivotal role in aligning BINARLY's cutting-edge security solutions with the unique requirements of its diverse client base, fostering long-term partnerships and driving business growth.
Career Progression
Prior to joining BINARLY, Dave held various leadership positions in renowned cybersecurity organizations. He served as the Principal Director of Field Operations at Dragos, Inc., where he spearheaded the company's global expansion and customer success strategies. Before that, he was the Worldwide Managing Director of ThreatZero at Cylance Inc., where he built and led a team of technical experts responsible for delivering comprehensive security services to clients worldwide.
Dave's earlier roles include Director of Technical Services at BeyondTrust and Director of Professional Services at eEye Digital Security, where he honed his expertise in security engineering, technical services, and project management. He began his career as a Systems Engineer and Network Engineer, further enhancing his technical proficiency and understanding of the security landscape.
Academic Background
Dave holds a Bachelor of Science degree in Computer Science from the University of California, Irvine, where he graduated with distinction.
Areas of Expertise
- Technical sales and pre-sales support
- Customer success management and post-sales operations
- Security engineering and technical services
- Field operations and global expansion
- Security solutions implementation and optimization
- Project management and team leadership
Professional Impact
Throughout his career, Dave has made significant contributions to the cybersecurity industry. He has spearheaded numerous successful security projects, helping organizations enhance their threat detection, incident response, and vulnerability management capabilities. Dave's industry expertise and thought leadership have been recognized, and he has been invited to speak at leading security conferences and events.
Conclusion
With his extensive experience, strong technical acumen, and proven track record of driving customer success, Dave Alfaro is poised to make a meaningful impact in his role as the Head of Technical Sales and Customer Success at BINARLY. He is committed to leveraging his expertise to help organizations navigate the ever-evolving cybersecurity landscape and stay ahead of emerging threats.