Professional Summary
Professional Overview
Dave Goodman is an experienced Enterprise Product Owner in the automotive industry, currently serving Automobile Club of Southern California. He brings a strong background in operations, automotive services, and B2B sales, with a proven track record of driving business growth and enhancing customer experiences.
Experience Summary
Current Role
As the Enterprise Product Owner for Automotive at Automobile Club of Southern California, Dave is responsible for defining and prioritizing product roadmaps, collaborating with cross-functional teams, and ensuring the delivery of innovative solutions that meet the evolving needs of the organization's automotive services. His strategic leadership and data-driven decision-making have contributed to the continuous improvement of the company's automotive offerings.
Career Progression
Prior to his current role, Dave held several leadership positions within the Automobile Club of Southern California, including Operations Manager for the ERS Support team and Group Manager for Automotive Services. He also gained valuable experience in the automotive industry as the Area Business Manager at Big-O Tires, a division of TBC Corporation, and in various sales and operations roles at CarParts.com and CSK Auto Corporation.
Academic Background
Dave holds a bachelor's degree in Business Administration from the University of California, Los Angeles (UCLA), with a specialization in Marketing. His academic achievements demonstrate a strong foundation in business principles and a commitment to continuous learning.
Areas of Expertise
- Automotive industry expertise
- Product management and strategy
- Operations management
- Customer service and experience optimization
- Cross-functional team leadership
- Data-driven decision-making
Professional Impact
During his tenure at the Automobile Club of Southern California, Dave has led the successful implementation of several strategic initiatives, including the development of a new digital platform for automotive services and the optimization of the organization's customer service processes. His contributions have resulted in improved customer satisfaction, increased revenue, and enhanced operational efficiency.
Conclusion
With his extensive industry experience, strategic mindset, and proven leadership abilities, Dave Goodman is well-positioned to continue driving innovation and delivering exceptional value in his role as the Enterprise Product Owner for Automotive at Automobile Club of Southern California.
