Dave Harris
Chief Technology Officer
Professional Overview
Dave Harris is an accomplished Chief Technology Officer with a proven track record of driving digital transformation and delivering innovative technology solutions. With expertise spanning the restaurant and retail industries, he has a keen understanding of leveraging technology to enhance customer experiences and drive operational efficiency.
Experience Summary
Current Role
As the Chief Technology Officer at Cooper's Hawk Winery and Restaurants, Dave is responsible for overseeing the company's technology strategy and implementation. He leads a team of IT professionals in developing and implementing cutting-edge technology solutions to support the company's growth and streamline operations. Under his leadership, Cooper's Hawk has implemented a robust enterprise resource planning (ERP) system, improved customer-facing mobile applications, and enhanced data analytics capabilities, resulting in improved customer satisfaction and increased operational efficiency.
In addition to his role at Cooper's Hawk, Dave serves on the CTO Advisory Board at Bain Capital Ventures, where he provides strategic guidance and industry insights to help the firm's portfolio companies leverage technology to drive growth and innovation.
Career Progression
Prior to his current role, Dave held leadership positions at prominent organizations in the restaurant and consumer goods industries. As the Chief Information Officer at Shake Shack, he played a pivotal role in modernizing the company's technology infrastructure and implementing innovative digital initiatives, such as a mobile ordering and payment system, which contributed to the company's rapid expansion and enhanced customer experience.
Earlier in his career, Dave served as the Vice President of Digital Technology at Newell Brands, where he spearheaded the integration and optimization of digital platforms across the company's diverse portfolio of consumer brands. He also held the role of Vice President and Chief Information Officer at The Yankee Candle Company, where he led the successful implementation of a cloud-based ERP system, improving supply chain visibility and decision-making.
Academic Background
Dave holds a Bachelor of Science degree in Computer Science from the University of Pennsylvania, where he graduated with honors.
Areas of Expertise
- Enterprise technology strategy and implementation
- Digital transformation and innovation
- Customer-centric technology solutions
- Data analytics and business intelligence
- Agile project management and DevOps practices
- Cybersecurity and risk management
Professional Impact
Under Dave's leadership, the technology initiatives he has implemented have resulted in significant improvements in operational efficiency, customer satisfaction, and revenue growth for the organizations he has served. At Shake Shack, his mobile ordering and payment system contributed to a 15% increase in average order value and a 20% reduction in order processing time. At Newell Brands, his digital platform integration efforts led to a 10% increase in e-commerce sales and a 12% reduction in supply chain costs.
Conclusion
Dave Harris is a seasoned technology executive with a proven ability to leverage digital solutions to drive business success. With his deep industry expertise, strategic vision, and proven track record of delivering innovative technology initiatives, he is well-positioned to continue making a meaningful impact in his role as Chief Technology Officer at Cooper's Hawk Winery and Restaurants and as a member of the CTO Advisory Board at Bain Capital Ventures.