David Chun
VP of Product and User Experience - Customer Experience, The Home Depot
Professional Overview
David Chun is a seasoned product and user experience executive with over 15 years of experience in the technology and e-commerce industries. As the VP of Product and User Experience - Customer Experience at The Home Depot, he is responsible for driving the company's customer-centric product strategy and delivering exceptional user experiences across their digital platforms.
Experience Summary
Current Role
In his current role at The Home Depot, David is responsible for leading the product and user experience teams, overseeing the development and implementation of innovative digital solutions that enhance the customer journey. He collaborates closely with cross-functional stakeholders to identify customer pain points, prioritize product roadmaps, and deliver impactful updates that drive customer satisfaction and loyalty.
Career Progression
Prior to joining The Home Depot, David held several high-profile positions in the technology and e-commerce sectors. He served as the VP of Product, Ecommerce at Peloton Interactive, where he led the development of their award-winning digital platform and connected fitness experiences. Before that, he held leadership roles at Amazon, including Head of Product/Category Leader and Head of Product - Technical, Devices, where he played a pivotal role in the expansion and optimization of their e-commerce and hardware offerings.
Earlier in his career, David founded Intrinsic Technologies, LLC, a successful product and technology consulting firm, and held senior product management positions at ULTRAVIOLET - Digital Entertainment Content Ecosystem (DECE) LLC, Pricegrabber, Napster, and Sony Connect.
Academic Background
David holds a Bachelor of Science in Computer Science from the University of California, Los Angeles (UCLA).
Areas of Expertise
- Product strategy and roadmap development
- User experience design and optimization
- E-commerce and digital platform management
- Cross-functional collaboration and stakeholder management
- Technical product management and software development
Professional Impact
Throughout his career, David has demonstrated a proven track record of driving innovative product initiatives that deliver tangible business results. At Peloton, he led the development of their industry-leading digital platform, which contributed to the company's rapid growth and market expansion. At Amazon, he was instrumental in the success of their e-commerce and hardware businesses, overseeing the launch of several groundbreaking products and enhancing the overall customer experience.
Conclusion
With his extensive experience, strategic vision, and customer-centric approach, David Chun is well-positioned to continue driving The Home Depot's digital transformation and delivering exceptional value to their customers. As the VP of Product and User Experience - Customer Experience, he is poised to leverage his expertise to further strengthen the company's market position and industry leadership.
