David Copeland

Vice President Sales Engineering

Professional Overview
David Copeland is an accomplished sales engineering executive with over 20 years of experience in the technology industry. As the Vice President of Sales Engineering at inriver, he is responsible for leading a team of skilled professionals who drive the technical presales and implementation support for the company's product information management (PIM) solutions. With a deep understanding of the SaaS technology landscape and a proven track record of success, Copeland is focused on delivering exceptional customer experiences and driving revenue growth.

Experience Summary

Current Role
As the Vice President of Sales Engineering at inriver, Copeland oversees the global sales engineering team, ensuring the seamless integration of the company's PIM solutions into clients' technology ecosystems. He is responsible for defining and executing the strategic vision for the sales engineering function, driving process improvements, and fostering a culture of innovation and collaboration. Under his leadership, the sales engineering team has consistently delivered successful implementations, resulting in high customer satisfaction and increased market share for inriver.

Career Progression
Copeland's career in the technology industry spans various sales engineering and leadership roles. Prior to his current position, he served as the Director of Sales Engineering (Global) and the Director of Sales Engineering (North America) at inriver, where he successfully built and managed high-performing teams to support the company's growth. Before joining inriver, Copeland held sales engineering roles at Salsify, QuickPivot, TimeTrade Systems, and Alternative Technology Solutions, among others. His extensive experience in the PIM and e-commerce technology space has provided him with a deep understanding of the industry's challenges and opportunities.

Academic Background
Copeland holds a Bachelor of Science degree in Computer Science from the University of Massachusetts Amherst, where he graduated with distinction.

Areas of Expertise

• Product information management (PIM) solutions

• SaaS technology integration and implementation

• Sales engineering process optimization

• Global team leadership and talent development

• Strategic planning and execution

• Customer relationship management

• Stakeholder collaboration and communication

Professional Impact
Throughout his career, Copeland has consistently demonstrated his ability to drive revenue growth and enhance customer satisfaction. Under his leadership, the sales engineering teams he has managed have successfully delivered complex PIM implementations, resulting in numerous client success stories and industry recognition. Copeland's commitment to innovation and process improvement has enabled his teams to deliver exceptional value to clients, positioning inriver as a leading provider of PIM solutions in the market.

Conclusion
With his extensive expertise in the technology industry, proven leadership skills, and a passion for delivering exceptional customer experiences, David Copeland is well-positioned to continue driving the success of inriver's sales engineering function. His strategic vision, coupled with his technical acumen and collaborative approach, make him a valuable asset to the organization and a trusted partner to clients.