David Fattahian
Head of Professional Services, Swapcard
Professional Overview
David Fattahian is a seasoned technology executive with extensive experience in professional services, management consulting, and information technology. As the Head of Professional Services at Swapcard, he is responsible for leading a team of experts in delivering tailored solutions to a diverse client base. With a strong focus on driving operational excellence and client satisfaction, Fattahian brings a unique blend of strategic vision, technical expertise, and exceptional leadership skills to his role.
Experience Summary
Current Role
As the Head of Professional Services at Swapcard, Fattahian oversees the delivery of end-to-end professional services to the company's clients. He is responsible for managing a team of consultants, project managers, and technical specialists, ensuring the successful implementation and integration of Swapcard's event management platform. Fattahian has played a pivotal role in expanding the company's professional services offerings, driving continuous improvement in service delivery, and forging strong partnerships with clients.
Career Progression
Prior to joining Swapcard, Fattahian served as the Managing Partner at Avolio LLC, where he led a team of management consultants in providing strategic advisory services to clients across various industries. He has also held the position of Chief Information Officer at Meeting Expectations, where he was instrumental in transforming the company's technology infrastructure and aligning IT initiatives with business objectives.
Earlier in his career, Fattahian served as the Director of Information Management at the Office of the Secretary of Defense, C3I/IPSG/CISA, where he played a crucial role in developing and implementing information management strategies for the Department of Defense.
Academic Background
Fattahian holds a Bachelor of Science in Computer Science from the University of Virginia, where he graduated with honors. He has also completed executive leadership programs at prestigious institutions such as the Harvard Business School.
Areas of Expertise
- Strategic planning and execution
- Professional services delivery management
- Technology implementation and integration
- Business process optimization
- Client relationship management
- Team leadership and development
Professional Impact
Throughout his career, Fattahian has demonstrated a track record of driving successful outcomes for his clients and organizations. At Avolio LLC, he led the implementation of a cloud-based ERP system that resulted in a 20% increase in operational efficiency. As the CIO at Meeting Expectations, he spearheaded the migration to a new digital platform, resulting in a 15% improvement in customer satisfaction scores.
At the Office of the Secretary of Defense, Fattahian played a pivotal role in the development and deployment of a comprehensive information management strategy, which contributed to enhanced data security and improved decision-making capabilities.
Conclusion
With his deep expertise in professional services, technology, and management, David Fattahian is poised to continue driving innovation and delivering exceptional value to Swapcard and its clients. His proven leadership, strategic vision, and commitment to operational excellence make him a valuable asset in the dynamic event management industry.
