David Maes
Financial Counselor | Denver, Colorado, United States
Professional Overview
David Maes is an experienced financial counselor with a diverse background in the healthcare industry. He specializes in providing comprehensive financial guidance and support to patients, ensuring they have a clear understanding of their coverage options and financial obligations. With a strong focus on empowering individuals to make informed decisions, David's expertise lies in navigating complex insurance policies, optimizing financial assistance programs, and facilitating seamless patient experiences.
Experience Summary
Current Role
As a Financial Counselor at Swedish Medical Center, David is responsible for assisting patients with all aspects of their financial well-being. He collaborates closely with care teams to understand each patient's unique circumstances and develops tailored financial plans that address their needs. David's primary duties include:
- Conducting comprehensive financial assessments and determining eligibility for insurance coverage, payment plans, and financial assistance programs
- Educating patients on their benefits, deductibles, and out-of-pocket costs, empowering them to make informed decisions
- Negotiating with insurance providers and advocating on behalf of patients to secure the best possible outcomes
- Coordinating with the billing department to ensure accurate and timely processing of claims
- Fostering strong relationships with patients and providing personalized support throughout their healthcare journey
Career Progression
Prior to his current role, David held several positions within the healthcare industry, honing his skills and building a diverse skill set. As a Clinical Coordinator at Optum, he was responsible for overseeing patient logistics and enhancing the overall patient experience. His earlier roles as a Branch Coordinator at Apria Healthcare and a Medical Support Assistant at Kaiser Permanente of Colorado Administration Support provided him with a solid foundation in healthcare operations and customer service.
Academic Background
David holds a Bachelor of Science degree in Business Administration from the University of Colorado Denver, where he graduated with honors. His academic achievements and specialized coursework in finance, accounting, and healthcare management have been instrumental in shaping his professional expertise.
Areas of Expertise
- Patient financial counseling and education
- Insurance policy analysis and optimization
- Financial assistance program navigation
- Billing and claims management
- Patient advocacy and relationship-building
- Cross-functional collaboration with healthcare teams
- Process improvement and operational efficiency
Professional Impact
Throughout his career, David has consistently demonstrated a commitment to improving patient financial experiences. At Swedish Medical Center, he has implemented innovative strategies to streamline the financial counseling process, resulting in a significant reduction in patient wait times and increased patient satisfaction scores. Additionally, his proactive approach to identifying and securing financial assistance for patients has enabled many individuals to access the care they require without undue financial burden.
Conclusion
With his extensive experience, strong financial acumen, and genuine passion for patient advocacy, David Maes is a valuable asset to the healthcare industry. As he continues to excel in his role as a Financial Counselor, he remains dedicated to empowering patients, enhancing operational efficiency, and contributing to the overall well-being of the communities he serves.
