Professional Summary
Professional Overview
David Sender is an experienced Partner Relations Manager and Account Onboarding and Underwriting professional at Banquest Payment Systems. With a strong background in client relations, account management, and process optimization, he excels at fostering strategic partnerships and ensuring seamless onboarding experiences for Banquest's growing network of merchants.
Experience Summary
Current Role
As Partner Relations Manager at Banquest Payment Systems, David is responsible for onboarding new merchant partners, managing account-level activities, and optimizing internal processes to enhance the client experience. In this role, he has played a pivotal role in expanding Banquest's merchant network by 25% year-over-year through effective relationship building and consultative problem-solving. Additionally, David serves as a subject matter expert in the Account Onboarding and Underwriting team, leveraging his expertise to streamline the onboarding process and drive operational efficiencies.
Career Progression
Prior to his current position, David held the role of Coordinator of Admissions and Student Affairs at Beth Medrash Govoha, where he managed student onboarding, academic advising, and campus life activities. In this role, he demonstrated strong administrative and customer service skills, which have directly translated to his success in the payments industry.
Academic Background
David holds a Bachelor's degree in Business Administration from Rutgers University, where he graduated with distinction and was recognized for his leadership and academic excellence.
Areas of Expertise
- Partner and account management
- Customer relations and client success
- Process improvement and operational optimization
- Merchant onboarding and underwriting
- Data analysis and reporting
Professional Impact
Throughout his career, David has consistently delivered tangible results for his employers. At Banquest, he has been instrumental in streamlining the onboarding process, reducing average turnaround time by 20% and improving client satisfaction scores by 15%. Additionally, his ability to identify and address pain points has led to the implementation of several process improvements, driving increased efficiency and productivity within the organization.
Conclusion
With a proven track record of success in the payments industry, David Sender is poised to continue making a significant impact at Banquest Payment Systems. His strong interpersonal skills, combined with his technical expertise and strategic mindset, make him a valuable asset to the organization and its growing network of merchant partners.
