David Tobar
Professional Summary
Professional Overview
David Tobar is an experienced Used Cars Service/Recon Manager with a proven track record of driving operational excellence and process improvements in the automotive industry. With a diverse background spanning customer service, financial operations, and team leadership, David brings a unique blend of skills to optimize vehicle reconditioning and enhance the customer experience.
Experience Summary
Current Role
As the Used Cars Service/Recon Manager at ALM Automotive Group, David is responsible for overseeing the reconditioning of pre-owned vehicles to ensure they meet the highest quality standards. He leads a team of technicians and inspectors, implementing lean methodologies and data-driven decision-making to streamline workflows, reduce turnaround times, and deliver exceptional results. David's focus on continuous improvement has contributed to increased customer satisfaction and enhanced the profitability of the used car sales division.
Career Progression
Prior to his current role, David held various positions within the banking industry, including Relationship Manager Lending Specialist at Bank of America, Financial Center Operations Manager, and Assistant Branch Manager at Wells Fargo. In these roles, he developed strong customer service skills, financial acumen, and team leadership abilities, which he now leverages to drive success in the automotive sector.
Academic Background
David holds a Bachelor of Science degree in Business Administration from the University of Georgia, where he graduated with honors.
Areas of Expertise
- Vehicle reconditioning and service operations
- Process optimization and lean methodologies
- Team leadership and employee development
- Customer service and relationship management
- Financial analysis and data-driven decision-making
Professional Impact
During his tenure as Recon Manager at ALM Automotive Group, David has implemented a comprehensive quality control program that has reduced vehicle reconditioning time by 20% and improved customer satisfaction ratings by 15%. His strategic approach to inventory management and workflow optimization has contributed to a 12% increase in used car sales volume, directly impacting the company's profitability.
Conclusion
With his diverse experience, strategic mindset, and passion for continuous improvement, David Tobar is a valuable asset to the ALM Automotive Group. As the Used Cars Service/Recon Manager, he continues to drive operational excellence, foster a culture of innovation, and enhance the overall customer experience, positioning the company for sustained growth and success in the competitive used car market.