Dayna Hiatt
Financial Clearance Specialist | Findlay, Ohio, United States
Professional Overview
Dayna Hiatt is a dedicated Financial Clearance Specialist with a strong background in the healthcare industry. She leverages her expertise in financial processes and patient account management to ensure effective revenue cycle operations.
Experience Summary
Current Role
Dayna currently serves as a Financial Clearance Specialist at Blanchard Valley Health System, where she plays a crucial role in the organization's revenue cycle management. In this position, she is responsible for verifying patient insurance coverage, obtaining pre-authorizations, and facilitating timely patient payments. Dayna's attention to detail and thorough understanding of healthcare financial regulations have enabled her to streamline operations and improve patient satisfaction.
Career Progression
Prior to her current role, Dayna held various positions in the healthcare industry, including Medical Billing Specialist and Patient Account Representative. Through these experiences, she has developed a comprehensive understanding of the complex financial landscape within the healthcare sector. Dayna's ability to adapt to changing industry dynamics and her commitment to continuous learning have been instrumental in her career growth.
Academic Background
Dayna holds an Associate's degree in Business Administration from the University of Findlay, where she specialized in Healthcare Administration. Her academic training has provided her with a solid foundation in financial management, accounting principles, and healthcare regulations.
Areas of Expertise
- Revenue cycle management
- Patient account resolution
- Insurance verification and authorization
- Financial counseling and patient education
- Compliance with healthcare financial regulations
- Effective communication with patients and healthcare providers
Professional Impact
Throughout her career, Dayna has made significant contributions to the organizations she has served. In her current role, she has implemented process improvements that have resulted in a 15% reduction in outstanding patient balances and a 20% increase in first-pass claims resolution. Dayna's proactive approach and collaborative spirit have earned her the respect of her colleagues and the trust of the patients she serves.
Conclusion
Dayna Hiatt's comprehensive experience in healthcare financial operations, combined with her commitment to excellence and continuous improvement, make her a valuable asset to Blanchard Valley Health System and the wider healthcare community. As she continues to grow in her career, Dayna remains focused on delivering exceptional service and contributing to the overall financial well-being of the organization.
