Professional Overview
Debapriya Dey is a seasoned operations leader, currently serving as a Senior Operations Manager at Concentrix in Ghaziabad, UP, India. With a strong background in managing operations, Debapriya's key expertise areas include strategic planning, team management, and process improvement, with a focus on the customer service and support industry.
Experience Summary
Current Role
As a Senior Operations Manager at Concentrix, Debapriya is responsible for overseeing daily operations, driving process improvements, and leading high-performing teams. With a proven track record of success, Debapriya has made significant contributions to the company's growth and efficiency.
Career Progression
Debapriya's career progression is marked by notable roles, including Operations Manager at Allsec Technologies Limited and Aegis Customer Support Services Private Limited. Starting as a Sr Customer Care Executive at Aegis, Debapriya demonstrated exceptional leadership skills, culminating in a career trajectory that showcases steady growth and increasing responsibility.
Academic Background
Debapriya holds a Bachelor of Commerce (BCom) in Business/Commerce, General from Monad University, acquired between 2010-2013.
Areas of Expertise
Debapriya's expertise spans industry-specific skills, including customer service operations, team management, and quality assurance. Technical competencies include data analysis and process improvement, complemented by strong leadership and management capabilities.
Professional Impact
Throughout Debapriya's career, notable projects and initiatives have contributed significantly to industry growth and development. While specific details are not available, Debapriya's measurable achievements are reflected in the successful teams and operations managed.
Conclusion
Debapriya Dey's professional trajectory is characterized by steady growth, a strong work ethic, and a commitment to excellence. Currently focused on driving operational excellence at Concentrix, Debapriya offers a unique value proposition, combining strategic vision with hands-on operational expertise, making them an invaluable asset to any organization.
