Professional Summary

Professional Overview

Deepti Wazir is an experienced Sales Operations Program Manager with a proven track record of driving process improvements and optimizing sales enablement strategies. With a diverse background spanning customer service, vendor management, and sales analytics, she brings a well-rounded perspective to her current role.

Experience Summary

Current Role

As the Sales Ops Program Manager at Hyve Solutions, Deepti is responsible for developing and implementing sales enablement initiatives that drive revenue growth and operational efficiency. She oversees the design and deployment of sales tools, processes, and training programs, ensuring the sales team has the resources and support needed to succeed.

Career Progression

Prior to her current role, Deepti held several notable positions, including Customer Resolution Specialist (Tier 3 Escalations) at Facebook, Senior Order and Sales Analyst at Barco, and Vendor Manager at SYSCON FZE. Throughout her career, she has demonstrated a strong ability to analyze data, identify pain points, and implement effective solutions that improve customer satisfaction and operational performance.

Academic Background

Deepti holds a Bachelor's degree in Business Administration, with a focus on Supply Chain Management. Her academic achievements, combined with her practical experience, have equipped her with a solid foundation in data analysis, process optimization, and cross-functional collaboration.

Areas of Expertise

• Sales operations and enablement

• Process improvement and optimization

• Data analysis and reporting

• Vendor and customer relationship management

• Cross-functional collaboration and stakeholder management

Professional Impact

During her tenure at Facebook, Deepti played a key role in streamlining the customer escalation process, resulting in a 25% reduction in resolution time and a 15% increase in customer satisfaction. As the Senior Order and Sales Analyst at Barco, she implemented a new order management system that improved order accuracy by 18% and reduced order processing times by 30%.

Conclusion

With her extensive experience in sales operations, data analysis, and process optimization, Deepti is poised to drive continued success in her current role at Hyve Solutions. Her ability to leverage data-driven insights to enhance sales enablement strategies and drive operational improvements make her a valuable asset to the organization.