Denise Stoneman

Financial Assistance Counselor

Professional Overview

Denise Stoneman is a dedicated financial assistance counselor at MedStar Health, leveraging her expertise in healthcare financial management to help patients navigate complex insurance and payment systems. With a strong focus on client advocacy and patient-centric care, she plays a crucial role in ensuring individuals and families have access to the financial resources and support they need.

Experience Summary

Current Role

As a financial assistance counselor at MedStar Health, Denise is responsible for evaluating patients' financial situations and eligibility for various healthcare assistance programs. She works closely with patients to understand their unique circumstances, identify appropriate financial aid options, and guide them through the application process. Denise's attention to detail and effective communication skills have enabled her to consistently secure financial support for those in need, positively impacting the lives of the individuals and families she serves.

Career Progression

Prior to her current role, Denise gained valuable experience as a customer service representative in the healthcare industry, honing her ability to navigate complex systems and advocate for client needs. Her demonstrated commitment to improving patient access to care has been a driving force throughout her career, positioning her as a trusted resource within the MedStar Health organization.

Academic Background

Denise holds a Bachelor of Science degree in Business Administration from the University of Maryland, Baltimore County, where she specialized in finance and healthcare administration. Her academic achievements and practical experience have equipped her with a deep understanding of the healthcare financial landscape, enabling her to provide comprehensive and effective assistance to her clients.

Areas of Expertise

• Healthcare financial management

• Insurance navigation and patient advocacy

• Client service and customer relations

• Effective communication and problem-solving

Professional Impact

Through her diligent efforts, Denise has secured millions of dollars in financial assistance for MedStar Health patients, ensuring they can access the care they require without the burden of unmanageable medical bills. Her unwavering commitment to patient well-being has earned her recognition within the organization, and she is widely regarded as a valuable asset in the financial assistance department.

Conclusion

Denise Stoneman's extensive experience, coupled with her dedication to improving patient outcomes, makes her a valuable member of the MedStar Health team. Her ability to navigate the complexities of healthcare finance and her passion for advocating on behalf of her clients position her for continued success in her role as a financial assistance counselor.