Professional Summary
Professional Overview
Dhanya Srinath is the Co-Founder of Kaylir Canteen, a innovative food tech startup based in Chennai, India. With over 10 years of experience in the technology industry, Dhanya has demonstrated expertise in customer success, talent management, and strategic operations.
Experience Summary
Current Role
As the Co-Founder of Kaylir Canteen, Dhanya is responsible for driving the overall vision and strategy of the company. She oversees the day-to-day operations, manages cross-functional teams, and spearheads the development of the company's proprietary technology platform. Under Dhanya's leadership, Kaylir Canteen has established itself as a trailblazer in the corporate catering space, delivering high-quality, personalized meals to over 500 businesses across Tamil Nadu.
Career Progression
Prior to co-founding Kaylir Canteen, Dhanya held various leadership roles at Chargebee, a leading subscription management and billing platform. As the Chief of Staff - People Success, she was instrumental in shaping the company's talent strategy, driving employee engagement, and implementing effective people management practices. Her previous experience also includes roles in customer success, account management, and regional business development at companies like Freshworks and Google.
Academic Background
Dhanya holds a Bachelor's degree in Computer Science from the University of Madras, where she graduated with distinction. She is known for her continuous pursuit of knowledge, having completed several professional certifications in areas such as project management, leadership, and digital marketing.
Areas of Expertise
- Customer-centric operations and service delivery
- Talent management and organizational development
- Strategic planning and business growth
- Technological innovation and product development
- Data-driven decision making and problem-solving
Professional Impact
Dhanya's contributions have been recognized within the industry. At Chargebee, she led the implementation of a new talent management framework that resulted in a 20% increase in employee satisfaction and a 15% reduction in attrition. As a regional manager at Freshworks, she successfully expanded the company's presence in the UK and European markets, driving a 35% increase in annual revenue.
Conclusion
With her extensive experience, strong leadership skills, and a proven track record of driving innovation and growth, Dhanya is well-positioned to continue her success as the Co-Founder of Kaylir Canteen. Her deep understanding of the technology industry and her commitment to delivering exceptional customer experiences make her a valuable asset to any organization.
