Professional Summary

Professional Overview

Dhawal Mishra is a versatile Business Analyst with a strong track record of driving strategic initiatives and delivering impactful business solutions. With a focus on the banking and finance industry, he leverages his analytical acumen, problem-solving skills, and cross-functional collaboration to optimize operational efficiency and enhance customer experiences.

Experience Summary

Current Role

As a Business Analyst at Zomato, Dhawal plays a pivotal role in aligning business objectives with technology-driven solutions. He is responsible for gathering and analyzing customer requirements, designing process improvements, and collaborating with cross-functional teams to implement innovative digital initiatives. Dhawal's keen eye for detail and his ability to translate complex data into actionable insights have enabled him to drive successful projects that have positively impacted the organization's bottom line.

Career Progression

Prior to his current role, Dhawal served as a Business Analyst at ICICI Bank, where he spearheaded the implementation of data analytics and automation strategies that streamlined operations and enhanced customer satisfaction. He also held a leadership position as the Secretary of the ASME (The American Society of Mechanical Engineers) NIT Patna section, where he organized technical workshops and industry-academia collaboration events, fostering a dynamic exchange of knowledge and ideas.

Academic Background

Dhawal holds a Bachelor's degree in Mechanical Engineering from the National Institute of Technology (NIT) Patna, where he graduated with distinction. His academic excellence and strong analytical skills have laid the foundation for his successful career in the business analysis domain.

Areas of Expertise

• Business process analysis and optimization

• Data-driven decision making

• Financial modeling and forecasting

• Stakeholder management and cross-functional collaboration

• Project management and implementation of digital solutions

Professional Impact

Dhawal's contributions have been instrumental in driving significant improvements in operational efficiency and customer satisfaction for his previous and current employers. His ability to leverage data insights and innovative technologies has earned him recognition as a valuable asset in the banking and finance industry.

Conclusion

With his diverse experience, strong analytical skills, and a proven track record of successful project implementation, Dhawal Mishra is poised to continue making a meaningful impact in the business analysis field. His dedication to driving strategic change and delivering measurable results make him a valuable addition to any organization seeking to enhance its operational performance and competitive edge.