Professional Overview
Dhivashkar Dharmalingam is a seasoned professional currently serving as a Manager - Save Desk at Etisalat UAE. His key expertise areas include operations management, customer service, and team leadership, with a strong industry focus on telecommunications.
Experience Summary
Current Role
As the Manager - Save Desk, Dhivashkar is responsible for overseeing the daily operations of the save desk team, driving customer retention, and implementing strategic initiatives to enhance customer experience.
Career Progression
Dhivashkar's career spans over two decades, with notable roles including Operation Manager at Al Mumayaz Etisalat Authorised Channel Partner and Service & Delivery Officer at Etisalat. His career trajectory demonstrates consistent growth and a strong commitment to the telecommunications industry.
Areas of Expertise
Dhivashkar possesses industry-specific skills in telecommunications, with technical competencies in operations management and customer service. He also demonstrates strong leadership and management capabilities, with a proven track record of team leadership and customer retention.
Professional Impact
Although specific project details are not available, Dhivashkar's experience in operations management and customer service suggests a strong ability to drive business outcomes and contribute to industry growth.
Conclusion
Dhivashkar Dharmalingam is a dedicated and experienced professional with a strong background in telecommunications. His current focus on customer retention and team leadership, combined with his extensive industry experience, positions him as a valuable asset to Etisalat UAE. With a consistent track record of growth and achievement, Dhivashkar is well-equipped to drive business outcomes and contribute to the continued success of his organization.